Industry Experts
| Name | Expertise | Phone | |
|---|---|---|---|
| Dr. Mary Jo Ross | Catering & Event Sales; Banquet Management; Hospitality Marketing | 407.823.0545 | MaryJo.Ross@ucf.edu |
| Mr. Perry Lynch | Catering; Convention Service and Event Management | 407.903.8043 | Perry.Lynch@ucf.edu |
| Dr. Fevzi Okumus | CHE Strategic Management; Strategic Planning; Crisis Management; Change Management; Developing Countries | 407.903.8177 | Fevzi.Okumus@ucf.edu |
| Dr. Deborah Breiter | Conventions & Trade Shows | 407.903.8021 | Deborah.Breiter@ucf.edu |
| Dr. Khaldoon Nusair | E-commerce; Pricing Decisions & Marketing; Information Systems | 407.903.8154 | Khaldoon.Nusair@ucf.edu |
| Dr. Tadayuki Hara | Economic Impact Studies; Tourism Satellite Accounts; Hospitality Finance; Casino Impact Studies; Indian Gaming | 407.903.8174 | Tadayuki.Hara@ucf.edu |
| Dr. Youngsoo Choi | Estimation & Forecasting of Tourism Demand | 407.903.8191 | Youngsoo.Choi@ucf.edu |
| Ms. Suzan Bunn | Event & Meeting Planning; CVB Management; Sales & Marketing; Public Relations; Sports Marketing | 407.903.8212 | Suzan.Bunn@ucf.edu |
| Dr. Joe Hutchinson | Food Service & Lodging Management | 407.903.8156 | Joe.Hutchinson@ucf.edu |
| Dr. Kevin Murphy | Food Service & Hospitality Human Resources | 407.903.8035 | Kevin.Murphy@ucf.edu |
| Ms. Vicki Lavendol | Hospitality Human Resources and Communication | 407.903.8050 | Vicki.Lavendol@ucf.edu |
| Dr. Jill Fjelstul | Golf & Club Management | 407.903.8096 | Jill.Fjelstul@ucf.edu |
| Dr. Duncan Dickson | Guest Service Management; Theme Parks & Attractions; Human Resources | 407.903.8042 | Duncan.Dickson@ucf.edu |
| Dr. Denver Severt | Guest Services Management | 407.903.8036 | Denver.Severt@ucf.edu |
| Dr. Tammie Kaufman | Heritage Tourism & Timeshare Management | 407.903.8033 | Tammie.Kaufman@ucf.edu |
| Dr. Youcheng Wang | Hospitality & Destination Marketing; Customer Relationship Management; Destination Image & Branding | 407.903.8039 | Youcheng.Wang@ucf.edu |
| Dr. Dana Tesone | Hospitality Information Systems & Technology Management | 407.903.8041 | Dana.Tesone@ucf.edu |
| Dr. David Kwun | Hospitality Marketing & Strategic Marketing | 407.903.8190 | David.Kwun@ucf.edu |
| Dr. Hyung-il Jung | Hospitality Strategic Management | 407.903.8175 | Hyung.Jung@ucf.edu |
| Dr. Paul Rompf | Hotel & Restaurant Administration; Festivals | 407.903.8027 | Paul.Rompf@ucf.edu |
| Mr. Michael Terry | Hotel Food & Beverage Management, Restaurant Management | 407.903.8244 | Michael.Terry@ucf.edu |
| Dr. Robertico Croes | International Tourism Demand & Micro States; Economic Development Performance of Small Economies in the Context of Tourism | 407.903.8028 | Robertico.Croes@ucf.edu |
| Dr. William Fisher | Leadership, Management, Organizational Succession, Organizational Development, Restaurant Management | 407.903.8022 | William.Fisher@ucf.edu |
| Dr. Heejung (Cheyenne) Ro | Services Marketing; Consumer Complaining Behavior; Consumption Emotions; Service Recovery | 407.903.8075 | HeeJung.Ro@ucf.edu |
| Mr. Ronald Logan | Theme Park Media & Live Entertainment | 407.903.8026 | Ronald.Logan@ucf.edu |
| Dr. Po-Ju Chen | Tourism & Destination Marketing and Research Methodology | 407.903.8029 | Po-Ju.Chen@ucf.edu |
| Dr. Ady Milman | Tourism Planning & Development; Airline Management; Travel Agency Management | 407.903.8040 | Ady.Milman@ucf.edu |
| Dr. Wilfried Iskat | Training & Human Resource Development; International Lodging Management; Service Delivery | 407.903.8074 | Wilfried.Iskat@ucf.edu |
| Dr. Frank Juge | Wine | 407.903.8047 | Frank.Juge@ucf.edu |
From Unemployment to Celebrity Weddings and Professional Sports
Internships with the Vans Warped Tour, the Starbucks VIA Taste Tour, and Super Bowl XVIII appeared to place former event management and hospitality management double major Jennifer Garcia’s career trajectory on a crash course with success after college. However, after Garcia initially graduated from the University of Central Florida’s Rosen College of Hospitality Management in 2009, [...]
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