Ms. Vicki Lavendol

Associate Instructor

  • 407.903.8050
Vicki.Lavendol@ucf.edu

Room: 241

Vicki Lavendol CV | Expertise: Leadership, Human Resources and Communications


Ms. Vicki Lavendol joined UCF’s Rosen College of Hospitality Management in 2008. She previously served as the Director of Leadership & Training at the Gaylord Palms Resort and Convention Center, the Director of Human Resources at Charles Schwab & Company and the Human Resources Operations Manager at the Walt Disney Company.

Education

M.B.A. Business Administration Rollins College
M.A. Human Resources Rollins College
B.S. Human Resource Management Barry University

Courses Taught

HFT 2220 Hospitality Human Resource Management
HFT 4286 Hospitality Communications
HFT 4295 Leadership & Strategic Management

Certifications

Senior Professional in Human Resources (SPHR)
Six Sigma Green Belt
DDI (Development Dimensions International) Certified Facilitator
Myers-Briggs Type Indicator Certified Facilitator– Association for Psychological Type
Listening Leader Certified Facilitator
Quality Management Facilitator Certification
Certified Hospitality Supervisor and Certified Hospitality Trainer
Return on Investment Workshop

Professional Memberships

Greater Orlando Organization Development Network
Human Resource People and Strategy
Society of Human Resource Management
American Society of Training and Development

Awards

Teaching Incentive Program (TIP) Award Recipient (2014-2015)
Hospitality Excellence in Undergraduate Teaching Award for Rosen College of Management (2013)