Faculty Expertise
| Name | Expertise | Phone | |
|---|---|---|---|
| Dr. Mary Jo Ross | Catering & Event Sales; Banquet Management; Hospitality Marketing | 407.823.0545 | MaryJo.Ross@ucf.edu |
| Mr. Perry Lynch | Catering; Convention Service and Event Management | 407.903.8043 | Perry.Lynch@ucf.edu |
| Dr. Fevzi Okumus | CHE Strategic Management; Strategic Planning; Crisis Management; Change Management; Developing Countries | 407.903.8177 | Fevzi.Okumus@ucf.edu |
| Dr. Deborah Breiter | Conventions & Trade Shows | 407.903.8021 | Deborah.Breiter@ucf.edu |
| Dr. Khaldoon Nusair | E-commerce; Pricing Decisions & Marketing; Information Systems | 407.903.8154 | Khaldoon.Nusair@ucf.edu |
| Dr. Tadayuki Hara | Economic Impact Studies; Tourism Satellite Accounts; Hospitality Finance; Casino Impact Studies; Indian Gaming | 407.903.8174 | Tadayuki.Hara@ucf.edu |
| Dr. Youngsoo Choi | Estimation & Forecasting of Tourism Demand | 407.903.8191 | Youngsoo.Choi@ucf.edu |
| Ms. Suzan Bunn | Event & Meeting Planning; CVB Management; Sales & Marketing; Public Relations; Sports Marketing | 407.903.8212 | Suzan.Bunn@ucf.edu |
| Dr. Joe Hutchinson | Food Service & Lodging Management | 407.903.8156 | Joe.Hutchinson@ucf.edu |
| Dr. Kevin Murphy | Food Service & Hospitality Human Resources | 407.903.8035 | Kevin.Murphy@ucf.edu |
| Ms. Vicki Lavendol | Hospitality Human Resources and Communication | 407.903.8050 | Vicki.Lavendol@ucf.edu |
| Dr. Jill Fjelstul | Golf & Club Management | 407.903.8096 | Jill.Fjelstul@ucf.edu |
| Dr. Duncan Dickson | Guest Service Management; Theme Parks & Attractions; Human Resources | 407.903.8042 | Duncan.Dickson@ucf.edu |
| Dr. Denver Severt | Guest Services Management | 407.903.8036 | Denver.Severt@ucf.edu |
| Dr. Tammie Kaufman | Heritage Tourism & Timeshare Management | 407.903.8033 | Tammie.Kaufman@ucf.edu |
| Dr. Youcheng Wang | Hospitality & Destination Marketing; Customer Relationship Management; Destination Image & Branding | 407.903.8039 | Youcheng.Wang@ucf.edu |
| Dr. Dana Tesone | Hospitality Information Systems & Technology Management | 407.903.8041 | Dana.Tesone@ucf.edu |
| Dr. David Kwun | Hospitality Marketing & Strategic Marketing | 407.903.8190 | David.Kwun@ucf.edu |
| Dr. Hyung-il Jung | Hospitality Strategic Management | 407.903.8175 | Hyung.Jung@ucf.edu |
| Dr. Paul Rompf | Hotel & Restaurant Administration; Festivals | 407.903.8027 | Paul.Rompf@ucf.edu |
| Mr. Michael Terry | Hotel Food & Beverage Management, Restaurant Management | 407.903.8244 | Michael.Terry@ucf.edu |
| Dr. Robertico Croes | International Tourism Demand & Micro States; Economic Development Performance of Small Economies in the Context of Tourism | 407.903.8028 | Robertico.Croes@ucf.edu |
| Dr. William Fisher | Leadership, Management, Organizational Succession, Organizational Development, Restaurant Management | 407.903.8022 | William.Fisher@ucf.edu |
| Dr. Heejung (Cheyenne) Ro | Services Marketing; Consumer Complaining Behavior; Consumption Emotions; Service Recovery | 407.903.8075 | HeeJung.Ro@ucf.edu |
| Mr. Ronald Logan | Theme Park Media & Live Entertainment | 407.903.8026 | Ronald.Logan@ucf.edu |
| Dr. Po-Ju Chen | Tourism & Destination Marketing and Research Methodology | 407.903.8029 | Po-Ju.Chen@ucf.edu |
| Dr. Ady Milman | Tourism Planning & Development; Airline Management; Travel Agency Management | 407.903.8040 | Ady.Milman@ucf.edu |
| Dr. Wilfried Iskat | Training & Human Resource Development; International Lodging Management; Service Delivery | 407.903.8074 | Wilfried.Iskat@ucf.edu |
| Dr. Frank Juge | Wine | 407.903.8047 | Frank.Juge@ucf.edu |
