{"id":6,"date":"2025-09-15T17:40:34","date_gmt":"2025-09-15T17:40:16","guid":{"rendered":"https:\/\/hospitality.ucf.edu\/rrr\/?page_id=6"},"modified":"2026-03-25T16:59:23","modified_gmt":"2026-03-25T16:59:23","slug":"rosen-research-review","status":"publish","type":"page","link":"https:\/\/hospitality.ucf.edu\/rrr\/","title":{"rendered":"Rosen Research Review"},"content":{"rendered":"\n<div class=\"wp-block-group bg-faded pt-5\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-bootstrap-blocks-container container mb-0\">\n\t\n\n<h1 class=\"wp-block-heading has-text-align-center has-black-color has-text-color has-link-color wp-elements-6db71c57f5a11e1da1d04a63f1d8a20d\" style=\"font-size:50px\">ROSEN RESEARCH REVIEW<\/h1>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:17px\">EXPANDING RESEARCH FRONTIERS TO SERVE HUMANITY &amp; INVENT THE FUTURE<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-default\"\/>\n\n\n\n<!-- Font Awesome Free CDN -->\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.0\/css\/all.min.css\">\n\n<style>\n  .icon-bar {\n    display: flex;\n    justify-content: space-between;\n    align-items: center;\n    flex-wrap: wrap;\n    font-size: 1rem;\n    width: 100%;\n    text-align: center;\n    gap: 12px;\n  }\n\n  .icon-bar-item {\n    flex: 1 1 200px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    gap: 8px;\n    padding: 8px 0;\n  }\n\n  @media (max-width: 600px) {\n    .icon-bar {\n      flex-direction: column;\n      align-items: center;\n    }\n\n    .icon-bar-item {\n      flex: unset;\n      width: 100%;\n    }\n  }\n<\/style>\n\n<div class=\"icon-bar\">\n  <div class=\"icon-bar-item\">\n    <i class=\"fas fa-users\"><\/i> Hear from industry experts\n  <\/div>\n  <div class=\"icon-bar-item\">\n    <i class=\"fas fa-chart-line\"><\/i> Discover real-world impact\n  <\/div>\n  <div class=\"icon-bar-item\">\n    <i class=\"fas fa-pen-nib\"><\/i> Learn from research that matters\n  <\/div>\n<\/div>\n\n\n<div class=\"wp-block-image mt-4\">\n<figure class=\"aligncenter size-full\"><img alt=\"\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"323\" src=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/RRR-web-banner.png\" alt=\"\" class=\"wp-image-2056\" srcset=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/RRR-web-banner.png 1024w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/RRR-web-banner-300x95.png 300w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/RRR-web-banner-768x242.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n    <div class=\"container-fluid\">\r\n        <div class=\"row\">\r\n            <!-- Stat 1: Countries Reached -->\r\n            <div class=\"bg-faded p-4 p-md-5 text-center d-flex flex-column justify-content-center col-6 col-lg-3\">\r\n                <div class=\"h1 font-condensed text-shadow-primary mb-3\"><span class=\"count-up\">150<\/span>+<\/div>\r\n                <div class=\"h5 mb-0\">Countries Reached<\/div>\r\n            <\/div>\r\n\r\n            <!-- Stat 2: Total Impressions (Static) -->\r\n            <div class=\"bg-faded p-4 p-md-5 text-center d-flex flex-column justify-content-center col-6 col-lg-3\">\r\n                <div class=\"h1 font-condensed text-shadow-primary mb-3\"><span class=\"count-up\">1000000<\/span>+<\/div>\r\n                <div class=\"h5 mb-0\">Impressions<\/div>\r\n            <\/div>\r\n\r\n            <!-- Stat 3: Issues Published (Dynamic from ACF) -->\r\n            <div class=\"bg-faded p-4 p-md-5 text-center d-flex flex-column justify-content-center col-6 col-lg-3\">\r\n                <div class=\"h1 font-condensed text-shadow-primary mb-3\"><span class=\"count-up\">12<\/span><\/div>\r\n                <div class=\"h5 mb-0\">Issues Published<\/div>\r\n            <\/div>\r\n\r\n            <!-- Stat 4: Total Articles (Dynamic from posts count) -->\r\n            <div class=\"bg-faded p-4 p-md-5 text-center d-flex flex-column justify-content-center col-6 col-lg-3\">\r\n                <div class=\"h1 font-condensed text-shadow-primary mb-3\"><span class=\"count-up\">155<\/span><\/div>\r\n                <div class=\"h5 mb-0\">Articles Published<\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <style>\r\n    .text-shadow-primary {\r\n        text-shadow: 4px 4px 0px #ffcc00;\r\n    }\r\n    <\/style>\r\n    \n\n\n\n<div class=\"wp-block-group pb-5\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-bootstrap-blocks-container container mb-0 mt-5\">\n\t\n\n<h2 class=\"wp-block-heading heading-underline\">Latest Issue<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p>Machines are checking guests in, robots are saying sorry, and drones are delivering dinner from the sky. The latest issue of <strong>Rosen Research Review<\/strong> explores the bold frontier where artificial intelligence meets hospitality, from chatbot-powered smart hotels and service robots reshaping frontline work to autonomous vehicles transforming how we arrive. Discover how dog influencers are driving hotel bookings, why gamification could be the key to green loyalty, and what happens when customers clash online. Featuring an exclusive interview on putting humanity first in an age of service robotics, plus research on biometric boarding, generative AI in education, and the surprising role of enjoyment in AI adoption.<\/p>\n\n\n<div class=\"wp-bootstrap-blocks-button\">\n\t<a\n\t\thref=\"https:\/\/hospitality.ucf.edu\/rrr\/spring-2026\/\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\trel=\"noreferrer noopener\"\n\t\t\t\tclass=\"btn hidden-sm-down btn-primary\"\n\t>\n\t\tread the full issue now\t<\/a>\n<\/div>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n<div class=\"wp-block-image SCO-image-effect pt-3\">\n<figure class=\"aligncenter size-full is-resized\"><img alt=\"\" loading=\"lazy\" decoding=\"async\" width=\"1978\" height=\"2560\" src=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/03\/RRR012-COVER-scaled.png\" alt=\"\" class=\"wp-image-2211\" style=\"width:auto;height:375px\" srcset=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/03\/RRR012-COVER-scaled.png 1978w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/03\/RRR012-COVER-232x300.png 232w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/03\/RRR012-COVER-791x1024.png 791w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/03\/RRR012-COVER-768x994.png 768w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/03\/RRR012-COVER-1187x1536.png 1187w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/03\/RRR012-COVER-1583x2048.png 1583w\" sizes=\"auto, (max-width: 1978px) 100vw, 1978px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-bootstrap-blocks-button text-center\">\n\t<a\n\t\thref=\"https:\/\/hospitality.ucf.edu\/rrr\/spring-2026\/\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\trel=\"noreferrer noopener\"\n\t\t\t\tclass=\"btn hidden-md-up mt-5 btn-primary\"\n\t>\n\t\tread the full issue now\t<\/a>\n<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group bg-faded pt-3 pb-5\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-bootstrap-blocks-container container mb-0  mb-3\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\n<div class=\"wp-block-image mt-5 is-style-rounded\">\n<figure class=\"aligncenter size-medium\"><img alt=\"Profile Picture of Juan Higueros, Co-Founder and Chief Operating Officer of Bear Robotics\" loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/Juan-Higueros-co-founder-of-Bear-Robotics-300x300.jpg\" alt=\"\" class=\"wp-image-2104\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/Juan-Higueros-co-founder-of-Bear-Robotics-300x300.jpg 300w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/Juan-Higueros-co-founder-of-Bear-Robotics-150x150.jpg 150w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/Juan-Higueros-co-founder-of-Bear-Robotics-768x768.jpg 768w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/Juan-Higueros-co-founder-of-Bear-Robotics-575x575.jpg 575w, https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2026\/02\/Juan-Higueros-co-founder-of-Bear-Robotics.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-9\">\n\t\t\t\n\n<blockquote class=\"wp-block-quote blockquote blockquote-quotation is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>FOR ME, ROBOTS DON&#8217;T RUIN HOSPITALITY\u2014 BAD SERVICE DOES.<\/em>&#8220;<\/p>\n\n\n\n<p class=\"blockquote-footer has-small-font-size\">\u2014 Juan Higueros, Co-Founder and Chief Operating Officer of Bear Robotics<\/p>\n<\/blockquote>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading heading-underline pt-3\">Putting Humanity First in Service Robotics<\/h2>\n\n\n\n<p class=\" lead\">In this exclusive interview with Juan Higueros, Co-Founder and Chief Operating Officer of Bear Robotics, we learned that the future of hospitality isn&#8217;t about replacing people, it&#8217;s about freeing them to do what machines never can. When machines handle the heavy lifting, people get back to what matters: dignity, design, and what great service really looks like. A future where service is more human than ever.<\/p>\n\n\n<div class=\"wp-bootstrap-blocks-button\">\n\t<a\n\t\thref=\"https:\/\/hospitality.ucf.edu\/rrr\/putting-humanity-first-in-service-robotics\/\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\trel=\"noreferrer noopener\"\n\t\t\t\tclass=\"btn btn-secondary\"\n\t>\n\t\tRead the Full Interview\t<\/a>\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n\n\r\n    <div class=\"modern-featured-section latest\">\r\n        <div class=\"container\">\r\n            <div class=\"modern-carousel-wrapper\">\r\n                <div class=\"modern-header\">\r\n                    <div>\r\n                        <span class=\"modern-badge\">Articles From The Latest Issue<\/span>\r\n                    <\/div>\r\n                    <div class=\"modern-controls\">\r\n                        <button class=\"modern-arrow modern-prev\" data-target=\"latest-carousel\">\r\n                            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                <path d=\"M15 18l-6-6 6-6\"\/>\r\n                            <\/svg>\r\n                        <\/button>\r\n                        <button class=\"modern-arrow modern-next\" data-target=\"latest-carousel\">\r\n                            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                <path d=\"M9 18l6-6-6-6\"\/>\r\n                            <\/svg>\r\n                        <\/button>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"modern-carousel\" id=\"latest-carousel\">\r\n                    <div class=\"modern-track\">\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">01<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/check-in-with-a-chatbot\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">CHECK-IN WITH A CHATBOT:<span class=\"modern-card-subtitle\">HOW ROBOTS ARE REDEFINING THE SMART HOTEL EXPERIENCE<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">THE RISE OF THE SMART HOTEL: WHY THIS RESEARCH MATTERS Smart technologies have transformed the hospitality industry, offering new ways to personalize service, streamline operations,...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">02<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/co-working-with-machines\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">CO-WORKING WITH MACHINES:<span class=\"modern-card-subtitle\">HOW SERVICE ROBOTS SHAPE FRONTLINE EMPLOYEE EXPERIENCES AND WELL-BEING<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">THE HUMAN SIDE OF AUTOMATION: WHY THIS RESEARCH MATTERS In the wake of the pandemic, restaurants across the United States faced a labor crisis. With...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">03<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/when-robots-say-sorry\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">WHEN ROBOTS SAY SORRY:<span class=\"modern-card-subtitle\">EMOTIONS, APOLOGIES, AND THE FUTURE OF SERVICE RECOVERY<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">THE NEW FRONTLINE: HUMANS, ROBOTS, AND THE ART OF MAKING THINGS RIGHT Picture this: a robot named Pepbot delivers your dinner at a trendy restaurant\u2014but...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">04<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/reviews-that-reveal-return\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">REVIEWS THAT REVEAL RETURN:<span class=\"modern-card-subtitle\">HOW AUTONOMOUS VEHICLES ARE CHANGING THE WAY WE ARRIVE<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">WHEN WORDS BECOME WINDOWS INTO BEHAVIOR In today&#8217;s hospitality landscape, data is everywhere. From TripAdvisor to Yelp, guests leave behind digital footprints that reveal their...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">05<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/paws-and-persuasion\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">PAWS AND PERSUASION:<span class=\"modern-card-subtitle\">HOW DOG INFLUENCERS SHAPE HOTEL BOOKING DECISIONS<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">WHEN DOGS BECOME DIGITAL BRAND AMBASSADORS In today&#8217;s social media landscape, influencers come in all shapes and species. From fashionistas to foodies, and now\u2014furry friends....<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">06<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/intelligence-unleashed\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">INTELLIGENCE UNLEASHED:<span class=\"modern-card-subtitle\">HOW GENERATIVE AI IS REWRITING THE RULES OF TOURISM EDUCATION AND RESEARCH<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">WHEN THE CLASSROOM MEETS THE CODE In lecture halls and research labs across the globe, a quiet revolution is underway. Generative artificial intelligence\u2014tools like ChatGPT,...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">07<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/level-up-your-stay\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">LEVEL UP YOUR STAY:<span class=\"modern-card-subtitle\">HOW ENERGY-SAVING GAMES ARE CHANGING GREEN HOTEL LOYALTY<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">GREEN GOALS AND GAMIFIED GETAWAYS Hotels are under pressure to reduce their environmental footprint. With the industry responsible for 1% of global greenhouse gas emissions\u2014and...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">08<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/when-customers-collide-online\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">WHEN CUSTOMERS COLLIDE ONLINE:<span class=\"modern-card-subtitle\">THE HIDDEN POWER OF APPROVAL IN DIGITAL SERVICE FAILURES<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">THE DIGITAL DINER&#8217;S DILEMMA In the wake of the pandemic, hospitality businesses have faced not only economic recovery but a new frontier of customer behavior\u2014online...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">09<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/putting-humanity-first-in-service-robotics\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">PUTTING HUMANITY FIRST IN SERVICE ROBOTICS:<span class=\"modern-card-subtitle\">FOR ME, ROBOTICS IS ABOUT GIVING HOSPITALITY TEAMS THE BREATHING ROOM TO CARE MORE DEEPLY FOR PEOPLE.<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">WHAT DRIVES ME EVERY DAY I&#8217;m Juan Higueros, Co-Founder and Chief Operating Officer of Bear Robotics. My path has taken me from strategy and M&amp;A...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">10<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/sky-high-expectations-how-drones-and-emotions-are-reshaping-food-delivery-in-africa\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">SKY-HIGH EXPECTATIONS:<span class=\"modern-card-subtitle\">HOW DRONES AND EMOTIONS ARE RESHAPING FOOD DELIVERY IN AFRICA<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">DRONES, DINNERS, AND DECISIONS Imagine ordering dinner and watching it descend from the sky. In Ghana, this futuristic vision is inching closer to reality. Drone...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">11<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/boarding-by-biometrics\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">BOARDING BY BIOMETRICS<span class=\"modern-card-subtitle\">HOW SMART TECHNOLOGY IS RESHAPING PASSENGER EXPERIENCE<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">WHEN YOUR FACE IS YOUR TICKET: THE RISE OF BIOMETRIC BOARDING The global aviation industry is undergoing a transformation, with smart technologies revolutionizing the way...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">12<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/the-pleasure-principle\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">THE PLEASURE PRINCIPLE:<span class=\"modern-card-subtitle\">WHY ENJOYMENT MAY BE THE MISSING LINK IN AI ADOPTION<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">THE RISE OF FEELING MACHINES Artificial intelligence is no longer confined to back-end operations or robotic concierges. It is becoming a front-facing part of the...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <style>\r\n    .modern-featured-section {\r\n        padding: 2rem 0 5rem 0;\r\n    }\r\n\r\n    .modern-featured-section.latest {\r\n        background: transparent;\r\n    }\r\n\r\n    .modern-carousel-wrapper {\r\n        position: relative;\r\n    }\r\n\r\n    .modern-header {\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: flex-start;\r\n        margin-bottom: 3rem;\r\n    }\r\n\r\n    .modern-badge {\r\n        display: inline-block;\r\n        padding: 0.35rem 1rem;\r\n        background: linear-gradient(135deg, #FFC904 0%, #ffdb4d 100%);\r\n        color: #000;\r\n        font-size: 0.75rem;\r\n        font-weight: 700;\r\n        text-transform: uppercase;\r\n        letter-spacing: 1px;\r\n        border-radius: 20px;\r\n        margin-bottom: 0.75rem;\r\n    }\r\n\r\n    .modern-badge.popular {\r\n        background: linear-gradient(135deg, #0a2240 0%, #1a4d7a 100%);\r\n        color: #FFC904;\r\n    }\r\n\r\n    .modern-title {\r\n        font-size: 2.5rem;\r\n        font-weight: 800;\r\n        color: #0a2240;\r\n        margin: 0;\r\n        letter-spacing: -1px;\r\n    }\r\n\r\n    .modern-controls {\r\n        display: flex;\r\n        gap: 0.75rem;\r\n    }\r\n\r\n    .modern-arrow {\r\n        width: 48px;\r\n        height: 48px;\r\n        border: none;\r\n        background: #ffffff;\r\n        border-radius: 50%;\r\n        display: flex;\r\n        align-items: center;\r\n        justify-content: center;\r\n        cursor: pointer;\r\n        transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);\r\n        box-shadow: 0 2px 10px rgba(0,0,0,0.08);\r\n        color: #0a2240;\r\n    }\r\n\r\n    .modern-arrow:hover {\r\n        background: #FFC904;\r\n        box-shadow: 0 4px 20px rgba(255, 201, 4, 0.3);\r\n        transform: scale(1.1);\r\n    }\r\n\r\n    .modern-arrow:active {\r\n        transform: scale(0.95);\r\n    }\r\n\r\n    .modern-carousel {\r\n        overflow: hidden;\r\n        position: relative;\r\n        padding: 3rem 4rem;\r\n        margin: -3rem -4rem;\r\n    }\r\n\r\n    .modern-track {\r\n        display: flex;\r\n        gap: 2rem;\r\n        transition: transform 0.6s cubic-bezier(0.4, 0, 0.2, 1);\r\n    }\r\n\r\n    .modern-card {\r\n        flex: 0 0 calc(33.333% - 1.35rem);\r\n        min-width: calc(33.333% - 1.35rem);\r\n    }\r\n\r\n    .modern-card-inner {\r\n        background: #ffffff;\r\n        border-radius: 16px;\r\n        padding: 2.5rem;\r\n        height: 100%;\r\n        position: relative;\r\n        overflow: visible;\r\n        transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);\r\n        box-shadow: 0 4px 20px rgba(0,0,0,0.06);\r\n        border: 1px solid rgba(0,0,0,0.03);\r\n    }\r\n\r\n    .modern-card-inner::before {\r\n        content: '';\r\n        position: absolute;\r\n        top: 0;\r\n        left: 0;\r\n        right: 0;\r\n        height: 4px;\r\n        background: linear-gradient(90deg, #FFC904 0%, #ffdb4d 100%);\r\n        transform: scaleX(0);\r\n        transform-origin: left;\r\n        transition: transform 0.4s cubic-bezier(0.4, 0, 0.2, 1);\r\n        border-radius: 16px 16px 0 0;\r\n    }\r\n\r\n    .modern-card-inner:hover {\r\n        transform: translateY(-12px);\r\n        box-shadow: 0 16px 50px rgba(0,0,0,0.15);\r\n    }\r\n\r\n    .modern-card-inner:hover::before {\r\n        transform: scaleX(1);\r\n    }\r\n\r\n    .modern-card-number {\r\n        font-size: 3rem;\r\n        font-weight: 900;\r\n        color: rgba(10, 34, 64, 0.05);\r\n        position: absolute;\r\n        top: 1rem;\r\n        right: 1.5rem;\r\n        line-height: 1;\r\n        pointer-events: none;\r\n    }\r\n\r\n    .modern-card-content {\r\n        display: block;\r\n        text-decoration: none;\r\n        color: inherit;\r\n        position: relative;\r\n        z-index: 1;\r\n    }\r\n\r\n    .modern-card-content:hover {\r\n        text-decoration: none;\r\n    }\r\n\r\n    .modern-card-content:focus,\r\n    .modern-card-content:active {\r\n        outline: none !important;\r\n    }\r\n\r\n    .modern-card-title {\r\n        font-size: 1.25rem;\r\n        font-weight: 700;\r\n        color: #0a2240;\r\n        margin-bottom: 1rem;\r\n        line-height: 1.4;\r\n        transition: color 0.3s ease;\r\n    }\r\n\r\n    .modern-card-subtitle {\r\n        display: -webkit-box;\r\n        -webkit-line-clamp: 2;\r\n        -webkit-box-orient: vertical;\r\n        overflow: hidden;\r\n        font-weight: normal;\r\n        font-size: 0.8em;\r\n        color: #5a6268;\r\n        margin-top: 0.25rem;\r\n    }\r\n\r\n    .modern-card-inner:hover .modern-card-title {\r\n        color: #1a4d7a;\r\n    }\r\n\r\n    .modern-card-text {\r\n        font-size: 0.95rem;\r\n        color: #6c757d;\r\n        line-height: 1.7;\r\n        margin-bottom: 1.5rem;\r\n    }\r\n\r\n    .modern-card-link {\r\n        display: inline-flex;\r\n        align-items: center;\r\n        gap: 0.5rem;\r\n        color: #FFC904;\r\n        font-weight: 600;\r\n        font-size: 0.9rem;\r\n        transition: all 0.3s ease;\r\n    }\r\n\r\n    .modern-card-link svg {\r\n        transition: transform 0.3s ease;\r\n    }\r\n\r\n    .modern-card-inner:hover .modern-card-link {\r\n        gap: 0.75rem;\r\n    }\r\n\r\n    .modern-card-inner:hover .modern-card-link svg {\r\n        transform: translateX(3px);\r\n    }\r\n\r\n    @media (max-width: 991px) {\r\n        .modern-title {\r\n            font-size: 2rem;\r\n        }\r\n\r\n        .modern-card {\r\n            flex: 0 0 calc(50% - 1rem);\r\n            min-width: calc(50% - 1rem);\r\n        }\r\n\r\n        .modern-card-title {\r\n            font-size: 1.1rem;\r\n        }\r\n    }\r\n\r\n    @media (max-width: 767px) {\r\n        .modern-featured-section {\r\n            padding: 3rem 0;\r\n        }\r\n\r\n        .modern-header {\r\n            flex-direction: row;\r\n            align-items: center;\r\n        }\r\n\r\n        .modern-controls {\r\n            flex-shrink: 0;\r\n        }\r\n\r\n        .modern-arrow {\r\n            width: 36px;\r\n            height: 36px;\r\n        }\r\n\r\n        .modern-title {\r\n            font-size: 1.75rem;\r\n        }\r\n\r\n        .modern-carousel {\r\n            padding: 3rem 0;\r\n            margin: -3rem 0;\r\n        }\r\n\r\n        .modern-card {\r\n            flex: 0 0 100%;\r\n            min-width: 100%;\r\n        }\r\n\r\n        .modern-card-inner {\r\n            padding: 1.5rem;\r\n        }\r\n\r\n        .modern-card-number {\r\n            font-size: 2.5rem;\r\n        }\r\n    }\r\n    <\/style>\r\n\r\n    <script>\r\n    (function() {\r\n        function initModernCarousel(carouselId) {\r\n            const carousel = document.getElementById(carouselId);\r\n            if (!carousel) return;\r\n\r\n            const track = carousel.querySelector('.modern-track');\r\n            const cards = track.querySelectorAll('.modern-card');\r\n            const prevBtn = document.querySelector(`.modern-prev[data-target=\"${carouselId}\"]`);\r\n            const nextBtn = document.querySelector(`.modern-next[data-target=\"${carouselId}\"]`);\r\n\r\n            let currentIndex = 0;\r\n            let cardsToShow = 3;\r\n            let autoplayTimer;\r\n\r\n            function updateCardsToShow() {\r\n                if (window.innerWidth <= 767) {\r\n                    cardsToShow = 1;\r\n                } else if (window.innerWidth <= 991) {\r\n                    cardsToShow = 2;\r\n                } else {\r\n                    cardsToShow = 3;\r\n                }\r\n            }\r\n\r\n            function moveToIndex(index, instant = false) {\r\n                const maxIndex = Math.max(0, cards.length - cardsToShow);\r\n                currentIndex = Math.max(0, Math.min(index, maxIndex));\r\n\r\n                const cardWidth = cards[0].offsetWidth;\r\n                const gap = 32;\r\n                const offset = -(currentIndex * (cardWidth + gap));\r\n\r\n                if (instant) {\r\n                    track.style.transition = 'none';\r\n                    track.style.transform = `translateX(${offset}px)`;\r\n                    setTimeout(() => {\r\n                        track.style.transition = 'transform 0.6s cubic-bezier(0.4, 0, 0.2, 1)';\r\n                    }, 50);\r\n                } else {\r\n                    track.style.transform = `translateX(${offset}px)`;\r\n                }\r\n            }\r\n\r\n            function next() {\r\n                if (currentIndex < cards.length - cardsToShow) {\r\n                    moveToIndex(currentIndex + 1);\r\n                } else {\r\n                    moveToIndex(0, true); \/\/ Jump instantly to start\r\n                }\r\n            }\r\n\r\n            function prev() {\r\n                if (currentIndex > 0) {\r\n                    moveToIndex(currentIndex - 1);\r\n                } else {\r\n                    moveToIndex(Math.max(0, cards.length - cardsToShow), true);\r\n                }\r\n            }\r\n\r\n            function startAutoplay() {\r\n                stopAutoplay();\r\n                autoplayTimer = setInterval(next, 5000);\r\n            }\r\n\r\n            function stopAutoplay() {\r\n                clearInterval(autoplayTimer);\r\n            }\r\n\r\n            if (prevBtn) {\r\n                prevBtn.addEventListener('click', function() {\r\n                    prev();\r\n                    stopAutoplay();\r\n                    startAutoplay();\r\n                });\r\n            }\r\n\r\n            if (nextBtn) {\r\n                nextBtn.addEventListener('click', function() {\r\n                    next();\r\n                    stopAutoplay();\r\n                    startAutoplay();\r\n                });\r\n            }\r\n\r\n            carousel.addEventListener('mouseenter', stopAutoplay);\r\n            carousel.addEventListener('mouseleave', startAutoplay);\r\n\r\n            let resizeTimer;\r\n            window.addEventListener('resize', function() {\r\n                clearTimeout(resizeTimer);\r\n                resizeTimer = setTimeout(function() {\r\n                    updateCardsToShow();\r\n                    moveToIndex(currentIndex);\r\n                }, 250);\r\n            });\r\n\r\n            updateCardsToShow();\r\n            moveToIndex(0);\r\n            startAutoplay();\r\n        }\r\n\r\n        if (document.readyState === 'loading') {\r\n            document.addEventListener('DOMContentLoaded', function() {\r\n                initModernCarousel('latest-carousel');\r\n            });\r\n        } else {\r\n            initModernCarousel('latest-carousel');\r\n        }\r\n    })();\r\n    <\/script>\r\n    \n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n<div class=\"kb-row-layout-wrap kb-row-layout-id6_ceee2c-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column6_8623c9-41\"><div class=\"kt-inside-inner-col\">\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-b76f2a46a811edf49fd8ca032972d505\" style=\"color:#464a4c\">Past Issues<\/h4>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column6_b2a94f-67\"><div class=\"kt-inside-inner-col\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-default\" style=\"background-color:#464a4c;color:#464a4c\"\/>\n<\/div><\/div>\n\n<\/div><\/div>\n\n        <div class=\"container\">\r\n            <div class=\"recent-issues-grid\">\r\n                                    <div class=\"recent-issue-item\">\r\n                        <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/winter-2024\/\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n                            <img decoding=\"async\" src=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2025\/10\/RRR011_COVER.jpg\" alt=\"Volume 5, Issue 2 (2024) Winter 2024 \" class=\"recent-issue-cover\">\r\n                            <h3 class=\"recent-issue-name\">Volume 5, Issue 2 (2024) Winter 2024 <\/h3>\r\n                        <\/a>\r\n                    <\/div>\r\n                                    <div class=\"recent-issue-item\">\r\n                        <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/summer-2024\/\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n                            <img decoding=\"async\" src=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2025\/10\/RRR010_COVER-scaled.png\" alt=\"Volume 5, Issue 1 (2024) Summer 2024 \" class=\"recent-issue-cover\">\r\n                            <h3 class=\"recent-issue-name\">Volume 5, Issue 1 (2024) Summer 2024 <\/h3>\r\n                        <\/a>\r\n                    <\/div>\r\n                                    <div class=\"recent-issue-item\">\r\n                        <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/winter-2023\/\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n                            <img decoding=\"async\" src=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2025\/10\/RRR009_COVER.jpg\" alt=\"Volume 4, Issue 2 (2023) Winter 2023 \" class=\"recent-issue-cover\">\r\n                            <h3 class=\"recent-issue-name\">Volume 4, Issue 2 (2023) Winter 2023 <\/h3>\r\n                        <\/a>\r\n                    <\/div>\r\n                                    <div class=\"recent-issue-item\">\r\n                        <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/summer-2023\/\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n                            <img decoding=\"async\" src=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2025\/10\/RRR008_COVER.jpg\" alt=\"Volume 4, Issue 1 (2023) Summer 2023 \" class=\"recent-issue-cover\">\r\n                            <h3 class=\"recent-issue-name\">Volume 4, Issue 1 (2023) Summer 2023 <\/h3>\r\n                        <\/a>\r\n                    <\/div>\r\n                                    <div class=\"recent-issue-item\">\r\n                        <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/winter-2022\/\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n                            <img decoding=\"async\" src=\"https:\/\/hospitality.ucf.edu\/rrr\/wp-content\/uploads\/sites\/7\/2025\/10\/RRR007_COVER.jpg\" alt=\"Volume 3, Issue 2 (2022) Winter 2022 \" class=\"recent-issue-cover\">\r\n                            <h3 class=\"recent-issue-name\">Volume 3, Issue 2 (2022) Winter 2022 <\/h3>\r\n                        <\/a>\r\n                    <\/div>\r\n                            <\/div>\r\n\r\n            <div class=\"view-archives-link\">\r\n                <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/archives\" class=\"archives-btn\">View Archives \u00bb<\/a>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <style>\r\n        .recent-issues-grid {\r\n            display: grid;\r\n            grid-template-columns: repeat(5, 1fr);\r\n            gap: 2rem;\r\n            margin-bottom: 3rem;\r\n        }\r\n\r\n        .recent-issue-item {\r\n            text-align: center;\r\n        }\r\n\r\n        .recent-issue-item a {\r\n            text-decoration: none;\r\n            color: inherit;\r\n            display: block;\r\n            transition: transform 0.3s ease;\r\n            outline: none;\r\n        }\r\n\r\n        .recent-issue-item a:hover {\r\n            transform: translateY(-5px);\r\n            text-decoration: none;\r\n        }\r\n\r\n        .recent-issue-item a:focus,\r\n        .recent-issue-item a:active {\r\n            outline: none !important;\r\n            box-shadow: none !important;\r\n        }\r\n\r\n        .recent-issue-cover {\r\n            width: 100%;\r\n            height: auto;\r\n            border-radius: 4px;\r\n            box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);\r\n            margin-bottom: 1rem;\r\n            transition: box-shadow 0.3s ease;\r\n        }\r\n\r\n        .recent-issue-item a:hover .recent-issue-cover {\r\n            box-shadow: 0 8px 20px rgba(0, 0, 0, 0.25);\r\n        }\r\n\r\n        .recent-issue-name {\r\n            font-size: 1rem;\r\n            font-weight: 600;\r\n            color: #2c3e50;\r\n            margin: 0;\r\n            line-height: 1.4;\r\n        }\r\n\r\n        .view-archives-link {\r\n            text-align: right;\r\n            padding-right: 1rem;\r\n        }\r\n\r\n        .archives-btn {\r\n            display: inline-block;\r\n            font-size: 1.125rem;\r\n            font-weight: 600;\r\n            color: #000;\r\n            text-decoration: underline;\r\n            transition: all 0.2s ease;\r\n        }\r\n\r\n        .archives-btn:hover {\r\n            color: #FFC904;\r\n            text-decoration: underline;\r\n        }\r\n\r\n        @media (max-width: 1200px) {\r\n            .recent-issues-grid {\r\n                grid-template-columns: repeat(4, 1fr);\r\n                gap: 1.5rem;\r\n            }\r\n\r\n            .recent-issue-item:nth-child(5) {\r\n                display: none;\r\n            }\r\n        }\r\n\r\n        @media (max-width: 991px) {\r\n            .recent-issues-grid {\r\n                grid-template-columns: repeat(3, 1fr);\r\n                gap: 1.5rem;\r\n            }\r\n        }\r\n\r\n        @media (max-width: 767px) {\r\n            .recent-issues-grid {\r\n                grid-template-columns: repeat(2, 1fr);\r\n                gap: 1.25rem;\r\n            }\r\n\r\n            .view-archives-link {\r\n                text-align: center;\r\n                padding-right: 0;\r\n            }\r\n        }\r\n        <\/style>\r\n        \n\n<\/div>\n<\/div><\/div>\n\n\n\r\n    <div class=\"modern-featured-section popular\">\r\n        <div class=\"container\">\r\n            <div class=\"modern-carousel-wrapper\">\r\n                <div class=\"modern-header\">\r\n                    <div>\r\n                        <span class=\"modern-badge popular\">Trending<\/span>\r\n                        <h2 class=\"modern-title\">Most Popular<\/h2>\r\n                    <\/div>\r\n                    <div class=\"modern-controls\">\r\n                        <button class=\"modern-arrow modern-prev\" data-target=\"popular-carousel\">\r\n                            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                <path d=\"M15 18l-6-6 6-6\"\/>\r\n                            <\/svg>\r\n                        <\/button>\r\n                        <button class=\"modern-arrow modern-next\" data-target=\"popular-carousel\">\r\n                            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                <path d=\"M9 18l6-6-6-6\"\/>\r\n                            <\/svg>\r\n                        <\/button>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"modern-carousel\" id=\"popular-carousel\">\r\n                    <div class=\"modern-track\">\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">01<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/insights-on-dynamic-pricing-in-theme-parks\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">INSIGHTS ON DYNAMIC PRICING IN THEME PARKS<\/h3>\r\n                                        <p class=\"modern-card-text\">Dynamic pricing has become a staple in various industries, including travel, entertainment, and hospitality. It allows businesses to adjust prices based on factors like demand,...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">02<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/international-internships\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">INTERNATIONAL INTERNSHIPS<span class=\"modern-card-subtitle\">UNLOCKING THE VALUE OF GLOBAL EXPERIENCE<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">As the hospitality and tourism industry becomes increasingly global, the demand for professionals with cross-cultural skills and experience has never been greater. In this context,...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">03<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/un-tourism-driving-social-and-economic-change\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">UN TOURISM: DRIVING SOCIAL AND ECONOMIC CHANGE<span class=\"modern-card-subtitle\">AN INTERVIEW WITH NATALIA BAYONA, UN TOURISM EXECUTIVE DIRECTOR BY DR. STEPHEN PRATT<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">UN TOURISM RECENTLY CHANGED ITS NAME. WHAT PROMPTED THE CHANGE, AND HOW HAS IT BEEN RECEIVED SO FAR? The rebranding to &#8216;UN Tourism&#8217; reflects our...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">04<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/putting-humanity-first-in-service-robotics\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">PUTTING HUMANITY FIRST IN SERVICE ROBOTICS:<span class=\"modern-card-subtitle\">FOR ME, ROBOTICS IS ABOUT GIVING HOSPITALITY TEAMS THE BREATHING ROOM TO CARE MORE DEEPLY FOR PEOPLE.<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">WHAT DRIVES ME EVERY DAY I&#8217;m Juan Higueros, Co-Founder and Chief Operating Officer of Bear Robotics. My path has taken me from strategy and M&amp;A...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">05<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/hotel-customers-perceptions-of-service-robots\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">HOTEL CUSTOMERS&#039; PERCEPTIONS OF SERVICE ROBOTS<span class=\"modern-card-subtitle\">A GLOBAL VIEW ON VALUE<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">In an era of rapid technological advancement, the hospitality industry has increasingly integrated robotics to enhance guest experiences and streamline operations. Service robots are now...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">06<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/out-of-the-blue\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">OUT OF THE BLUE<span class=\"modern-card-subtitle\">HARNESSING COASTAL TOURISM FOR ECOSYSTEM REGENERATION<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">Across the expanse of terrestrial history, a little over 4.5 billion years, Earth has witnessed periods of stability and periods of rapid and dramatic change....<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">07<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/tourism-economic-growth-and-the-hidden-asymmetry\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">TOURISM, ECONOMIC GROWTH, AND THE HIDDEN ASYMMETRY<span class=\"modern-card-subtitle\">UNVEILING THE FRAGILE TOURISM-GROWTH NEXUS<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">Take your mind back to 2019. The world&#8217;s tourism industry is flourishing. People are traveling more than ever\u2014visiting ancient ruins, relaxing on tropical beaches, and...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">08<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/check-in-with-a-chatbot\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">CHECK-IN WITH A CHATBOT:<span class=\"modern-card-subtitle\">HOW ROBOTS ARE REDEFINING THE SMART HOTEL EXPERIENCE<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">THE RISE OF THE SMART HOTEL: WHY THIS RESEARCH MATTERS Smart technologies have transformed the hospitality industry, offering new ways to personalize service, streamline operations,...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">09<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/wine-snob-and-wine-snobbery-as-scientific-concepts\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">WINE SNOB AND WINE SNOBBERY AS SCIENTIFIC CONCEPTS<\/h3>\r\n                                        <p class=\"modern-card-text\">The word &#8216;snob&#8217; and phrases such as &#8216;wine snob&#8217; and &#8216;wine snobbery&#8217; have featured in tourism and hospitality literature and have also been used in...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">10<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/resilience-in-hospitality\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">RESILIENCE IN HOSPITALITY<span class=\"modern-card-subtitle\">LESSONS FROM THE 2008 FINANCIAL CRISIS AND COVID-19<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">The hospitality industry is no stranger to crises, but few events in recent memory have tested its resilience as profoundly as the 2008 financial crisis...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">11<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/the-pleasure-principle\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">THE PLEASURE PRINCIPLE:<span class=\"modern-card-subtitle\">WHY ENJOYMENT MAY BE THE MISSING LINK IN AI ADOPTION<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">THE RISE OF FEELING MACHINES Artificial intelligence is no longer confined to back-end operations or robotic concierges. It is becoming a front-facing part of the...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"modern-card\">\r\n                                <div class=\"modern-card-inner\">\r\n                                    <div class=\"modern-card-number\">12<\/div>\r\n                                    <a href=\"https:\/\/hospitality.ucf.edu\/rrr\/boarding-by-biometrics\/\" class=\"modern-card-content\">\r\n                                        <h3 class=\"modern-card-title\">BOARDING BY BIOMETRICS<span class=\"modern-card-subtitle\">HOW SMART TECHNOLOGY IS RESHAPING PASSENGER EXPERIENCE<\/span><\/h3>\r\n                                        <p class=\"modern-card-text\">WHEN YOUR FACE IS YOUR TICKET: THE RISE OF BIOMETRIC BOARDING The global aviation industry is undergoing a transformation, with smart technologies revolutionizing the way...<\/p>\r\n                                        <span class=\"modern-card-link\">\r\n                                            <span>Explore<\/span>\r\n                                            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                                <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\r\n                                            <\/svg>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <style>\r\n    .modern-featured-section.popular {\r\n        background: linear-gradient(135deg, #f5f7fa 0%, #ffffff 100%);\r\n    }\r\n    <\/style>\r\n\r\n    <script>\r\n    (function() {\r\n        function initPopularCarousel(carouselId) {\r\n            const carousel = document.getElementById(carouselId);\r\n            if (!carousel) return;\r\n\r\n            const track = carousel.querySelector('.modern-track');\r\n            const cards = track.querySelectorAll('.modern-card');\r\n            const prevBtn = document.querySelector(`.modern-prev[data-target=\"${carouselId}\"]`);\r\n            const nextBtn = document.querySelector(`.modern-next[data-target=\"${carouselId}\"]`);\r\n\r\n            let currentIndex = 0;\r\n            let cardsToShow = 3;\r\n            let autoplayTimer;\r\n\r\n            function updateCardsToShow() {\r\n                if (window.innerWidth <= 767) {\r\n                    cardsToShow = 1;\r\n                } else if (window.innerWidth <= 991) {\r\n                    cardsToShow = 2;\r\n                } else {\r\n                    cardsToShow = 3;\r\n                }\r\n            }\r\n\r\n            function moveToIndex(index, instant = false) {\r\n                const maxIndex = Math.max(0, cards.length - cardsToShow);\r\n                currentIndex = Math.max(0, Math.min(index, maxIndex));\r\n\r\n                const cardWidth = cards[0].offsetWidth;\r\n                const gap = 32;\r\n                const offset = -(currentIndex * (cardWidth + gap));\r\n\r\n                if (instant) {\r\n                    track.style.transition = 'none';\r\n                    track.style.transform = `translateX(${offset}px)`;\r\n                    setTimeout(() => {\r\n                        track.style.transition = 'transform 0.6s cubic-bezier(0.4, 0, 0.2, 1)';\r\n                    }, 50);\r\n                } else {\r\n                    track.style.transform = `translateX(${offset}px)`;\r\n                }\r\n            }\r\n\r\n            function next() {\r\n                if (currentIndex < cards.length - cardsToShow) {\r\n                    moveToIndex(currentIndex + 1);\r\n                } else {\r\n                    moveToIndex(0, true); 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We publish not just to inform\u2014but to inspire innovation and shape what comes next.\u201d<\/h2>\n\t\t\t<\/div>\n\t\t\n\t\t\t<div class=\" col-7 col-md-8 col-lg-6\">\n<p class=\"pb-2 pb-lg-5 mb-lg-4\"><a class=\"font-weight-bold\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/hospitality.ucf.edu\/person\/manuel-rivera\/\">Dr. Manuel Rivera, Editor in Chief, Rosen Research Review\t<span class=\"d-inline-block fa fa-arrow-circle-right\" aria-hidden=\"true\"><\/span>\n\t\t<\/a><\/p>\n\t\t\t<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":51,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullscreen.php","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-6","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hospitality.ucf.edu\/rrr\/wp-json\/wp\/v2\/pages\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hospitality.ucf.edu\/rrr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hospitality.ucf.edu\/rrr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hospitality.ucf.edu\/rrr\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/hospitality.ucf.edu\/rrr\/wp-json\/wp\/v2\/comments?post=6"}],"version-history":[{"count":90,"href":"https:\/\/hospitality.ucf.edu\/rrr\/wp-json\/wp\/v2\/pages\/6\/revisions"}],"predecessor-version":[{"id":2212,"href":"https:\/\/hospitality.ucf.edu\/rrr\/wp-json\/wp\/v2\/pages\/6\/revisions\/2212"}],"wp:attachment":[{"href":"https:\/\/hospitality.ucf.edu\/rrr\/wp-json\/wp\/v2\/media?parent=6"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}