Fall 2019
In the Issue
Tourist’s Delight: How theme parks can improve tourism experience
Research into tourist experience and the drivers of delight and outrage in theme parks should be of interest to many
LGBT EVENTS: Rosen Research Focus ︱ Dr. Jeeyeon Jeannie Hahm and Dr. Heejung Ro Sense of belonging for LGBT travelers
LGBT events serve as venues for self-expression and celebration of identity
Increasing Health Tourism Spending In The United States
Bridging this knowledge gap is essential to nurture and grow this niche market in these nations
Romantic Brand Love In The Luxury Hotel Sector
The study confirms the role of uniqueness in creating romantic brand love, suggesting that consumer’s love towards a hotel brand is strongly affected by feeling special.
How Drinking Vessels Influence Customer Taste Perceptions
Results showed that beverages served in aluminium cans are expected to taste worse than the other service vessel options and consequently consumers are willing to pay less for these beverages.
Diamonds: A Hotel’s Best Friend?
Hotels are experiencing growing threats from alternative forms of accommodation such as airbnb, and thus, the search for potential antecedents of hotel performance has become even more crucial
Do Loyalty Schemes Benefit Hotel Performance?
As of 2015, the major hotel groups had built up a combined membership of some 300 million members.
A New Model To Help Prevent Foodborne Disease
One Study Found That A Single Case Of V. Vulnificus Costs, On Average, $3.03 Million – Far More Than Any Other Food-borne Disease.
Improving Country And Destination Image Can Bring More American Tourists To Cuba
If a person has a positive perception of Cuba as a country, then they also have a positive perception of holiday destinations within Cuba.
SERVICE WITH A SMILE: How organizational injustice impacts emotional labor
Empirical Evidence Suggests That The Perception Of Being Treated Fairly At Work Can Support An Employee’s Ability To Maintain The Friendliness Customers Expect