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Volume 2, Issue 2 (2021) Summer 2021
The hospitality industry fights back. This issue captures the resilience and reinvention born from crisis, from telemedicine breakthroughs inspired by hospitality principles to robots transforming theme park experiences. Explore how e-commerce is powering recovery, why harmful algae blooms cost tourism billions, and what the future workforce needs to thrive. Plus, meet the managers nobody wants to work for and learn what makes them tick.
