Winter 2023

In the Issue

Promoting Accessible Tourism At Mega-events
Mega-events have the potential to drive social change and inclusivity, making them crucial platforms for advancing accessible tourism.

Can Humor Help Sell A Tourist Destination Online?
Tourists’ behavior is influenced heavily by the information obtained from destination websites, so there’s a lot at stake, perhaps too much to experiment with humor.

A Hospitalityinspired Approach To Understanding Patient Experience
Patient experience can be significantly improved by applying principles and practices borrowed from the hospitality industry.

More Than Income
Are travelers more or less impulsive during periods of prosperity or economic downturns, and are some destinations affected more than others?

Rethinking Events Over Thirty Years Of Research
Events are more than just a fortuitous conglomeration of potential customers and guests; they are complicated, dynamic entities.

Retaining Staff – Is It A Matter Of Instilling Pride?
As an opportunity for employment, hotels have something of an image problem.

Engaging Hotel Staff In Anti-human Trafficking Initiative
The hospitality industry is a major contributor to human trafficking cases, particularly those related to prostitution and sexual exploitation.

Trivandi: Creating Spectacular And Meaningful Guest Experiences
Major events have been seized upon by governments to spotlight their nation, and their country’s leadership, on the world stage.

THE CAMERA EATS FIRST: Rosen Research Focus ︱Xiaoxiao Fu What foodstagramming reveals about personal behavior
Instagram alone received 400 million photographs tagged #food in 2021.

A Closer Look At Visitors’ Immersion In China’s Theme Parks
When traveling, people often immerse themselves in the places they are visiting, with this ‘immersion’ leading to powerful and memorable experiences.

Lessons From Hospitality— Towards A Hybrid Model Of Senior Living Communities
For the rosen college researchers, the connection between the senior living community and hospitality sectors needs re-examining.