Winter 2024

In the Issue

Insights On Dynamic Pricing In Theme Parks
The research offers valuable takeaways for theme park operators looking to implement dynamic pricing strategies without alienating their customer base

Hotel Customers’ Perceptions of Service Robots: A Global View on Value
Service robots are now a growing presence in hotels, performing a variety of functions ranging from check-in assistance to room service

Food For Thought
So far there has been no clear definition and scale of what wine snobbery or a wine snob is.

Wine Snob And Wine Snobbery As Scientific Concepts
Worldwide, the highly contagious norovirus causes almost 12% of hospitalizations and has an estimated healthcare productivity cost of 60 billion usd.

Turning Insights Into Impact
It’s not enough to say what hospitality can do; we must show how it transforms lives—for our students, our industry, and the world.

Resilience In Hospitality
Covid-19 caused abrupt and widespread closures, leading to massive revenue losses, especially in the u.S. Hospitality and restaurant sectors.

Exploring And Mitigating Human Trafficking In The U.s. Event Industry
Collective Efforts And Open Conversations Among Stakeholders Are Likely To Be More Fruitful In Mitigating Human Trafficking.

Uncovering The Hidden Demand Behind Health Tourism
As healthcare costs rise domestically, more americans are looking abroad for affordable, quality medical care—fueling the growth of health tourism.

Tourism, Economic Growth, And The Hidden Asymmetry
A shock contraction in tourism has a much more significant impact on the economy than a surge in tourist numbers during good times.

Out Of The Blue
The beginning of the anthropocene largely coincides with the birth of the modern tourism industry

Un Tourism: Driving Social And Economic Change
As the global leader of tourism for development, un tourism drives social and economic change to ensure that ‘people and planet’ are always center stage and they come along with prosperity.

International Internship
Despite their importance, international internships in hospitality remain an underexplored area of research, particularly in Europe.