At UCF Rosen College of Hospitality Management, our mission is to train the hospitality leaders of tomorrow. Students learn from a world-class faculty of internationally-recognized experts in research, teaching skills and professional experience. That commitment does not stop at graduation which is why we are proud to offer a series of eight (8) professional development webinars, titled Research, Recovery and Reskill, focused on sharpening skills and re-tooling for the anticipated changes in the hospitality market as a result of the novel COVID-19 virus.
Whether you are a Rosen College graduate or a UCF alumni working in the hospitality industry, you will benefit from this series. The topics are listed below, but as we emerge from this crisis, the content may vary to stay current with the industry.
All webinars will be hosted via Zoom Meetings then will be presented on our YouTube channel at the close of each session.
Research, Recovery and Reskill
Webinar Topics are as follows:
3) Translating Personal Strengths Across Hospitality Markets
We are all trying to cope with the unprecedented impacts of the Covid-19. This webinar focuses on how we can build resilience during difficult times. In particular, it discusses how to measure your resilience level and offers specific strategies to build and strengthen your resilience individually as well as with your family members during these difficult days.
Date and Time: Friday, June 12, 2020, 11:00 AM EST (US and Canada)
4) Leadership, Communication and HR Strategies in Times of Crisis
Truth, empathy, confidence and reassurance are top skills for a leader when communicating to the team during a crisis. Messaging should recognize the issue, offer reassurance and solutions if there are any, and a plan to come out of the crisis. Learn about the tools needed for leadership, communication and HR strategies for difficult times.
Date and Time: June 26, 2020, 11:00 AM EST (US and Canada)
5) Leading Through Technology, Innovation, and Change Management
We won’t be operating our businesses virtually forever, but we will be adopting technology in new ways to provide for efficiencies, customer confidence, and reduced contact related to social distancing. Are you ready to lead these changes?
Date and Time: Friday, July 10, 2020, 11:00 AM EST (US and Canada)
6) Financial Implications of Crisis: Understanding the Impact
Recovery from the economic effects of COVID-19 will not be business as usual. Understanding the bottom line of your business can give you an edge in the workplace, and provide opportunities for you to shine as a critical team member.
Date and Time: Friday, July 24, 2020, 11:00 AM EST (US and Canada)
7) Personal Branding Strategies in an Adverse Business Environment
New leaders emerge amidst the chaos of crisis –will you be one of them? How will you position yourself as a critical team member and leader during the recovery process?
Date and Time: August 7, 2020, 2:00 PM EST (US and Canada)
8) The Value of Mentorship: Giving and Getting
Everyone needs a mentor and can be a mentor. No matter what stage of life you are in, mentorship can offer encouragement, make connections, open doors, solidify a friendship. Mentors and mentoring are not just for those starting out.
Date and Time: Friday, August 21, 2020, 11:00 AM EST (US and Canada)
*These topics are subject to change given the dynamic fluid situation currently affecting the hospitality and tourism industry as a result of coronavirus COVID-19.
Research, Recovery & Reskill Webinar Series on YouTube
1) Anticipated travel and tourism trends as a result of COVID-19 (Part 1)
Spring, summer and fall travel and tourism will be dramatically changed. Safety and health will be deciding factors for many. What research and predictive analytics show are fluid. Our experts break it down.
Watch Webinar #1 from Friday, May 15, 2020, 11:00 AM EST on YouTube:
2) Anticipated travel and tourism trends as a result of COVID-19 (Part 2)
As a follow-up, you will learn more about the how travel and tourism will be dramatically changed. Safety and health will be deciding factors for many. Research and predictive analytics will be fluid. Our experts continue to break it down in this second part of 2 part webinar.
See Slides from Webinar #2 from Friday, May 29, 2020, 2:00 PM EST HERE .