Dr. Michelle Holm
Dr. Michelle Holm holds a Ph.D. in Hospitality Management from Rosen College of Hospitality Management at the University of Central Florida, a Masters in Hospitality & Tourism, also from Rosen College and a Bachelor’s degree in Family & Consumer Sciences, with a Hospitality Management Concentration from Eastern Illinois University. She has over 12 years of experience in the hospitality industry, specific to event management and food & beverage operations. Dr. Holm held various management level positions in country clubs, and worked for a Destination Management Company in Orlando. She also owned her own Weddings & Special Events Company. Dr. Holm has also worked in consulting for a KPMG, LLP, and worked for a contract litigation law firm, which later helped to round out her contract expertise in event sales.
Dr. Holm is currently the program coordinator of the Tourism, Events & Attractions Department. She currently teaches various courses in the Event Management program, including Strategic Event Design and Food & Beverage Strategies. Dr. Holm has been teaching at the Rosen College since 2010, first as an adjunct and currently as a Lecturer. Her research is focused on organizational behavior in the MICE industry, specifically service quality and competency development in the relationship between vendors and meeting planners, with a focus in emotional intelligence.
Dr. Holm continues to maintain a strong connection to industry through her service to MPI and NACE. She previously served on the MPI Orlando Board of Directors, initially as the Director of Member Research & Development and later as VP of Membership, and currently serves as the faculty advisor of NACE at UCF.