Dr. Valeriya Shapoval
Dr. Valeriya Shapoval joined the faculty of the Rosen College of Hospitality Management in August 2016. She received her Ph.D. in Hospitality Management and a Certificate in Big Data Analytics from the University of Central Florida. Dr. Shapoval also has an MPS in Applied Statistics from the School of Industrial Labor Relations, Cornell University (2005), MS, and a BS in Education (Psychology minor) from Khersonsky State University Ukraine. Dr. Shapoval has over 12 years of experience in the hospitality industry in the USA and internationally. She was part of multiple consulting projects and grants such as Estimating the Economic Impact of Vacation Home Rentals in Florida, The Strategic Tourism Master Plan Bonaire, Service and Quality Management Innovation in Healthcare, among others.
Dr. Shapoval’s research interests lie in organizational psychology, emotions, workers’ health, leadership, and tourism. Dr. Shapoval has extensively studied and published in those areas using multilevel modeling, multilevel structural equation modeling, and experimental design, and Big Data (Data mining). Her research is published in various top-ranked journals, including the International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Annals of Tourism Research, Journal of Travel Research, among others. Dr. Shapoval is also the Managing Editor for the International Journal of Hospitality Management.
Dr. Shapoval taught lodging operations, leadership, and strategic management, human resources, international events, and strategic marketing at the undergraduate level. At the graduate level, she taught strategic marketing and data analysis. Also, she taught strategic marketing at the graduate level internationally.