Margaret Zorrilla-Cortez is a dedicated multimedia designer specializing in Hospitality Training, boasting a robust portfolio of accomplishments in corporate branding, instructional design, and e-learning development. Based in Orlando, FL, Margaret combines her creative expertise with a strategic approach to deliver exceptional training programs and multimedia content.

In her current role as a Project Manager and Instructional Designer at UCF Hospitality+ Center for Innovation and Training, Margaret has successfully infused branding into hybrid learning materials, managed teams for full-course productions, and ensured adherence to brand standards. Her proficiency in managing user enrollment and LMS maintenance has enabled her to generate compliance reports and adapt LMS platforms to meet client needs efficiently.

Margaret has played a pivotal role in various high-impact projects, such as the “Tourism Pioneer Program” in collaboration with the Saudi Arabia Ministry of Education, “Wild Fork University” for Wild Fork Foods, and the “Event Management E-Learning Program” for Sharaka, Saudi Arabia. Her responsibilities have spanned creative direction, content curation, video production, audio editing, LMS management, and more showcasing her versatility and technical acumen.

Committed to excellence and continuous improvement, Margaret Zorrilla-Cortez stands out as a leader with award-winning projects and job performance. Her accolades include the Employee Excellence Award for Service and Partnership (UCF 2024), the Golden Hashtag Award (Universal Orlando Resort 2020), and Best Visual Design in Advertising and Public Relations (UCF Ad/PR 2019), among others.