Valeriya Shapoval CV

Expertise: Organizational behavior, Physical/emotional well-being, Big Data, Leadership, Strategy, and Tourism management

Dr. Valeriya Shapoval joined the faculty of the Rosen College of Hospitality Management in August 2016. She received her Ph.D. in Hospitality Management and a Certificate in Big Data Analytics from the University of Central Florida. Dr. Shapoval also has an MPS in Applied Statistics from the School of Industrial Labor Relations, Cornell University (2005), MS, and a BS in Education from Khersonsky State University Ukraine. Dr. Shapoval has over 12 years of experience in the hospitality industry in the USA and internationally. She was part of multiple consulting projects and consulting grants with companies like Mazda, Florida Realtors, Curacao Tourist Board and Tourism Bonaire among others.

Dr. Shapoval’s research interests lie in organizational psychology, emotions, workers’ emotional and mental well-being, and tourism. Dr. Shapoval has extensively studied and published in those areas using multilevel modeling, multilevel structural equation modeling, experimental design, and Big Data analytics. Her research is published in various top-ranked journals, including the International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Annals of Tourism Research, Journal of Travel Research, among others. She is also the Managing Editor for the International Journal of Hospitality Management and board member of Tourism Economics.

Dr. Shapoval taught lodging operations, leadership, strategic management, human resources, international events, and strategic marketing at the undergraduate level. At the graduate level, she taught strategic marketing, strategic management, leadership, and data analysis.