In-Person Events
While many industries benefit from work location flexibility, most of the hospitality workforce must conduct work operations in-person. In addition, the hospitality industry has suffered from an exodus of frontline workers following the pandemic, leading to a worker shortage and delay in managerial talent pipeline development.
The purpose of this Spring 2024 TRT Workshop is to facilitate discussions, exchange ideas, and develop industry-academic collaborations related to re-engaging the in-person workforce to support health and well-being in the hospitality industry.
Our purpose in this workshop is to:
Hear from industry leaders and researchers on best practices, strategies, and lessons learned;
Network and exchange ideas during roundtable discussions on key topics of interest within the hospitality workforce.
Over 60 industry and academic professionals gathered at UCF Rosen College of Hospitality Management to explore trends and challenges in hotel housekeeping, beginning with networking, presentations, and an industry panel discussion on management experiences and technological impacts across various hospitality entities. The event concluded with table discussions on work arrangements and post-pandemic shifts, followed by presentations from experts on the future of work and a study linking physiological data to housekeeping schedules, fostering insightful dialogue on worker health and well-being.
Targeted Research Training Team hosted a free workshop at the Hilton Orlando, where industry professionals, researchers, and students discussed the impact of age diversity on occupational health and safety within the hospitality sector. The event featured research panels, age-friendly work practices shared by industry leaders, case studies on implementing supportive policies, and a Q&A with a Hilton Orlando front-line employee, highlighting the value of workplaces that accommodate employees across all age groups.
Virtual Events
Dr. Mark Friend, CSP (MSOSM Embry-Riddle Aeronautical University)
- You may view the webinar HERE.
- See the Presentation slides
- Safety Management Systems (SMS) and COVID-19
In October 2020, TRT hosted a series of webinars addressing the unique challenges hospitality professionals faced during COVID-19. Each week, experts provided insights on mental health, managing emotions, and resilience in isolation. This series was supported by UCF’s Department of Psychology and funded by NIOSH.
Topics and Speakers:
Mental Health Strategies for Dealing with Isolation
Dr. Deborah Beidel, UCF RESTORES
Watch the Video
Service with a Mask: Managing Emotions and Stress during COVID-19
Dr. Alicia Grandey, Penn State University
Watch the Video
Lessons from Astronauts on Dealing with Isolation
Dr. Lauren Blackwell Landon, NASA Human Research Program
Watch the Video
Who Am I? Finding your Purpose in a Period of Unemployment
Dr. Connie Wanberg, University of Minnesota
Watch the Video