The Loews Hotels at Universal Progressive Internship Program is a unique partnership between Rosen College of Hospitality Management and Loews Hotels at Universal Orlando Resort designed to provide students with real-world experience in hotel operations and leadership development.
This highly competitive, multi-semester rotational internship allows selected students to gain experience across multiple hotel departments while working alongside industry professionals and leaders. Through hands-on learning, mentorship, and professional development opportunities, participants build the skills, knowledge, and confidence needed to launch successful careers in the hospitality industry.
A Transformational Learning Experience
The Progressive Internship Program bridges classroom learning with practical industry experience through structured departmental rotations.
Students gain exposure to a variety of operational areas within a hotel environment, developing an understanding of how departments work together to support daily operations and deliver exceptional guest experiences. Through hands-on experiences across multiple functions, participants build operational knowledge while exploring the many career opportunities available within the lodging industry.
Program Structure
The internship is completed over two semesters, allowing students to experience multiple areas of hotel operations while developing a comprehensive understanding of the guest journey and organizational leadership.
Students gain foundational operational experience through rotations that may include:
- Engineering
- Guest Service Contact Center
- Culinary Operations
- Storeroom Operations
- Room Service and Delivery Operations
- Security Operations
Students continue their development through advanced operational rotations focused on either Rooms Operations or Food and Beverage Operations.
Rooms Operations Rotations
- Bell Services
- Front Desk
- Concierge
- Recreation
- Convention Services
- Housekeeping Leadership
Food and Beverage Operations Rotations
- Quick Service Operations
- Full Service Dining
- Pool and Bar Operations
- Specialty Beverage Concepts
- Convention Services
- Food and Beverage Supervision
*Each semester runs 13 weeks with students working approximately 20 hours per week.
In addition to departmental rotations, interns participate in specialized learning experiences that support both personal and professional development.
Programs such as leadership workshops, Lunch & Learn sessions, networking opportunities, and mentorship discussions provide valuable exposure to topics that extend beyond daily operations and contribute to career readiness.
Students gain a deeper understanding of leadership, organizational culture, teamwork, feedback, communication, and professional growth while building meaningful relationships with industry professionals.
Leadership Development and Mentorship
A defining feature of the Progressive Internship Program is the opportunity to learn directly from hospitality leaders across the organization.
In addition to their operational rotations, participants engage in professional development experiences including Lunch & Learn sessions, leadership discussions, networking opportunities, and one-on-one mentorship. These experiences provide insight into leadership practices, organizational culture, communication strategies, and career development within the hospitality industry.
Through direct interaction with experienced professionals, students gain valuable perspectives that complement their operational training and support their growth as future hospitality leaders.
Career Pathways
The Progressive Internship Program helps students explore career opportunities within the lodging industry while developing a broader understanding of hotel operations.
By rotating through multiple departments, participants gain exposure to diverse functional areas and discover how each contributes to the success of a full-service resort environment. This experience helps students identify their strengths, refine their professional interests, and make informed decisions about their future careers.
Graduates leave the program with practical industry experience, increased professional confidence, and a strong foundation for careers in hotel operations, guest services, food and beverage management, and other hospitality disciplines.
Partnership Excellence
The Loews Hotels at Universal Progressive Internship Program reflects a long-standing collaboration between Rosen College of Hospitality Management and Loews Hotels at Universal Orlando Resort focused on experiential learning and student success.
This partnership connects academic learning with real-world hospitality operations, providing students with direct access to one of Central Florida’s leading hospitality organizations. Through this collaboration, students gain meaningful industry experience while applying classroom knowledge in professional environments.
Together, Rosen College and Loews Hotels are committed to developing future hospitality leaders through hands-on learning, mentorship, and workforce development opportunities that strengthen both student outcomes and industry talent pipelines.
Program Impact
The outcomes of the Progressive Internship Program demonstrate its effectiveness as a career development pathway.
Participants have leveraged their experience to secure full-time roles within Loews Hotels and across the global hospitality industry, with many advancing into supervisory and leadership positions shortly after program completion.
Key Outcomes
- Strong transition into hospitality careers and leadership roles
- Alumni placement across major hospitality brands and organizations
- Continued advancement into supervisory and management positions
- Growing interest and demand from Rosen College students
Program participation has grown significantly in recent years, reflecting its reputation as a high-impact experiential learning opportunity within the hospitality field.
Applications
Applications for the Loews Hotels at Universal Progressive Internship Program are currently closed.
*Information regarding future application cycles, eligibility requirements, and deadlines will be posted when available.