December 2020

• WFTV Channel 9: : https://www.wftv.com/news/local/orange-county/central-florida-theme-parks-see-big-holiday-crowds-covid-19-cases-spike/OM2KK4JNAJCGLIJ26XZYH6THJA/
• Viera Voice: https://www.vieravoice.com/senior-life/tech_know_tidbits/video-conferencing-likely-to-remain-a-business-staple/article_0b7a2dee-4a09-11eb-97f5-5f589418e750.html
• LMTonline: https://www.lmtonline.com/business/local/article/Looking-to-recover-SeaWorld-San-Antonio-staying-15826862.php
• Spectrum News 13: https://www.mynews13.com/fl/orlando/news/2020/12/23/tourism-for-the-holiday-season
• Fox 35: https://www.fox35orlando.com/video/882102
• UCF College of Medicine: https://ucfhealth.com/covid-19/hosting-a-great-virtual-event-during-covid-19/
• Orlando Business Journal: https://www.bizjournals.com/orlando/news/2020/12/07/disney-and-universal-patents-can-reduce-wait-times.html
• WESH Channel 2: https://www.wesh.com/amp/article/disney-park-hopping-return/34739146

November 2020

• WFTV Channel 9: https://www.wftv.com/news/local/orange-county/ucf-hospitality-school-offers-students-new-paths-health-care-industry/WL6UU44RKRGELPUWUKDRYF7ND4/
• Spectrum News 13 and Bay News 9: https://www.baynews9.com/fl/tampa/news/2020/11/23/ucf-offers-new-degree-bridging-hospitality–healthcare
• Orlando Business Journal: https://www.bizjournals.com/orlando/news/2020/11/20/this-key-disney-feature-returns-in-the-new-year.html
• Fox 35: https://www.fox35orlando.com/news/restaurant-recovery-hits-slowdown
• Orlando Sentinel: https://www.orlandosentinel.com/business/tourism/os-bz-ucf-rosen-college-disney-20201111-6fpeqqihzrc6zgz5h2mg5yf25a-story.html
• WESH Channel 2: https://www.wesh.com/article/seaworld-theme-parks-losses/34590750#
• Orlando Business Journal: https://www.bizjournals.com/orlando/news/2020/11/02/ucf-one-of-first-in-nation-to-train-people-for-boo.html

October 2020

• WESH Channel 2: https://www.wesh.com/article/universal-theme-parks-revenue-coronavirus/34525072
• WFTV: https://www.wftv.com/news/local/orange-county/more-than-700-performers-lose-their-jobs-latest-round-walt-disney-world-layoffs-union-says/CGSNNIIVG5FKVNPBYLBLSDBYNQ/
• WFTV: https://mms.tveyes.com/PlaybackPortal.aspx?SavedEditID=c1366418-0ce8-4db9-8e0b-30ad33fe4297
• WFTV: https://www.wftv.com/news/local/ucf-career-fair-lends-hope-hospitality-students-alumni-tough-economy/MOI7T4CXRVBGFG6QZUEWBVJLQM/?fbclid=IwAR1qtRmPbDuZXkP8AZDWe3zkk9c7ymPa2I2AODJE_72NEjgvWFmtWQJtUHI
• WESH Channel 2: https://www.wesh.com/article/cruise-inquiries-up-travel-agent/34499336#
• Business.com: https://www.business.com/articles/customer-service-tips-to-boost-customer-satisfaction/
• Spectrum News 13: https://www.mynews13.com/fl/orlando/news/2020/10/21/5-things-to-know-about-the-orlando-ballet-s-return-to-the-stage
• WESH Channel 2: https://www.wesh.com/article/carnival-cruises-canceled-port-canaveral-miami/34345401
• McKnight Senior Living: https://www.mcknightsseniorliving.com/home/news/industry-operator-lends-expertise-to-new-senior-living-management-degree-program/
• WESH Channel 2: http://mms.tveyes.com/PlaybackPortal.aspx?SavedEditID=8e161d53-e969-4ae4-b09f-63e2491e12d9

September 2020

• WFTV: http://mms.tveyes.com/PlaybackPortal.aspx?SavedEditID=2ec80c77-b4b4-4b7a-a899-af38618909fe
• InPark Magazine: http://www.inparkmagazine.com/theme-park-storytelling/
• WFTV: https://www.wftv.com/news/local/orange-county/looking-work-ucf-rosen-college-hosting-virtual-career-fair-students-alumni/R7RGGZQLOZEX3OGH6EOOCOT4FA/
• Hospitality.net: https://www.hospitalitynet.org/news/4100890.html
• Spectrum News 13: https://www.mynews13.com/fl/orlando/news/2020/09/26/gov-s-order-would-allow-florida-theme-parks-to-operate-at-normal-capacity#
• UCF What’s Next: https://undergrad.ucf.edu/whatsnext/collaborative-applied-projects-focused-on-the-themed-entertainment-industry/
• UCF What’s Next: https://undergrad.ucf.edu/whatsnext/experiential-learning-in-and-outside-the-classroom-developing-business-proposals/
• WESH Channel 2: https://www.wesh.com/article/cruises-covid-testing-resume-sailing/34099798
• GoNomand.com: https://www.gonomad.com/172320-airline-fees-arent-going-away
• The University Network: : https://www.tun.com/blog/email-etiquette-when-writing-to-professors-and-teachers-interview-with-vicki-lavendol-instructor-ucfs-rosen-college-of-hospitality-management/
• Orlando Business Journal: https://www.bizjournals.com/orlando/news/2020/09/15/universals-future-theme-park-design-changes.html
• The Food and Wine Spirit: https://www.qgdigitalpublishing.com/publication/?m=63675&i=672525&p=32
• WFTV: http://mms.tveyes.com/PlaybackPortal.aspx?SavedEditID=918e865c-9ecf-4278-a850-c521f5c287ed
• WFTV: https://www.wftv.com/news/local/busy-holiday-weekend-theme-park-gives-glimmer-hope-local-tourism-expert-says/JPCHJAWAQ5AKLBBNDE4BHIFBOU/
• Hotel Online: https://www.hotel-online.com/press_releases/release/staycations-can-help-the-hospitality-industry-weather-the-storm/
• WKMG: https://www.clickorlando.com/news/local/2020/09/07/it-represents-hope-tourism-experts-share-thoughts-on-busy-labor-day-weekend-for-theme-parks/
• Slice Creative Network: https://www.eventbrite.com/e/playgrounds-of-imagination-the-history-of-kiddie-parks-tickets-117524951293
• WESH Channel 2: https://www.wesh.com/article/seaworld-confirms-termination-of-some-furloughed-employees/33930341
• WFTV: https://www.wftv.com/video/?id=59e321c8-3483-476c-bb89-f0076112ef91
• WESH Channel 2: https://www.wesh.com/article/more-than-2000-employees-at-hotels-around-universal-orlando-area-to-be-furloughed/33867503#
• Orlando Weekly/San Antonio Current: https://www.sacurrent.com/the-daily/archives/2020/09/01/seaworld-to-begin-keeping-its-san-antonio-park-open-year-round