Mr. Terry is a frequent speaker at management conferences throughout North America, Europe, the Middle East, the Caribbean, Asia, Central and South America. For more than 18 years, he has provided future-focused strategic thinking presentations, consulted for retail establishments to create branding “experiences” and conducted customer service workshops. An expert when it comes to consumer-to-business and business-to-business communications, Mr. Terry is skilled in state-of-the-art leadership strategies and emerging practices shaping the workplace of the 21st century. Additionally, he is a contributing author of a variety of business articles for Lodging Magazine and Hotel-Online.com’s Hospitality News.
Prior to acquiring his own management firm, Hospitality Futureworks, Mr. Terry held executive level positions in marketing, finance and operations for Hilton Hotels, Intercontinental Hotels and Resorts, Sheraton Hotels, Vector Real Estate Management and Grand Theme Hotels. His hands-on exposure within the industry covers a range of activities including Director of five themed hotels and 73 casual dining restaurants, owner of real estate, retail and restaurant enterprises, and business consultant for profit and non-profit organizations. Coupling his finance and marketing degrees with numerous years of hotel management experience in North America and Europe, Mr. Terry brings a global perspective of real world business culture to the classroom.