2013 Faculty Publications
Astatryan, V., Slevitch, L., Larzelere, R., Morosan, C., & Kwun, D. J. (2013). Effects of psychological ownership on students’ commitment and satisfaction. Journal of Hospitality and Tourism Education, 25, 169-179.
Barreda, A. Nusair, K., Bilgihan, A. & Okumus, F. (2013). Developing a Brand Structure Pyramid Model for Travel Related Online Social Networks. Tourism Review, 68 (4), 49-70.
Barreda, A., Nusair, K., Wang, Y., Bilgihan, A., & Okumus, F. (2013). Brand Emotional Attachment in Travel Social Network Websites: The Long-Term Goal for Travel Organizations. 18th Graduate Education and Graduate Student Research Conference, Seattle, Washington.
Berezina, K. and Semrad, K. (2013). “Hotel flash sales: An industry perspective”. Proceedings of the 18th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Seattle, WA, January 3-5, 2013.
Berezina, K., Semrad, K., Cobanoglu, C., and Stepchenkova, S. (2013). “The managerial flash sales dash: Is there advantage or disadvantage at the finish line”. Proceedings of the 2nd World Research Summit for Tourism and Hospitality: Crossing the Bridge, Orlando, FL, December 15-17, 2013.
Bilgihan, A., Cobanoglu, C., Nusair, K., Okumus, F. & Bujisic, M. (2013). A Quantitative Study Exploring the Difference between Gaming Genre Preferences. Computer Games Journal, 2 (1), 19-40.
Bilgihan, A., Karadag, E., Cobanoglu, C. & Okumus, F. (2013). Research Note: Biometric Technology Applications and Trends in Hotels. FIU Hospitality Review. 31 (2), 1-18.
Breiter, D., Fjelstul, J. and Fyall, A. (2013). Exploring Wellbeing in Tradeshows and Exhibitions. Making Waves – Mega and Major Events, International Conference on Events, Bournemouth, UK, 3-5 July.
Bujisic, M. and Croes, R. (2013). Does Tourism Promote Peace? Contact Hypothesis in Tourism and Peace Research. 1st International Conference on Hospitality and Tourism Marketing (ICOHT 2013), 28th-29th of October 2013, Cinnamon Grand Hotel, Colombo, Sri Lanka.
Chang, Y., Akiko, A., Ko, Y. J., Tasci, A.D.A., & Kim, T. (2013). Strategic matches of athlete endorsement in global markets. 2013 North American Society for Sport Management Conference, Austin, TX. May, 2013.
Chathoth, P. Ungson, B. Altinay, L. Harrington, R. Okumus, F. & Chan, E. (2013). Co-production versus Co-creation: A process based Continuum in the Hotel Service Context. International Journal of Hospitality Management (SSCI journal), 32 (1), 11-20.
Chen, P., Chen, M. & Okumus, F. (2013). The Relationship of Travel Constraints and Destination Image. Tourism Management (SSCI journal), 35 (2), 198-208.
Chen, P.J., Hua, N., and Wang, Y.C. (2013). Mediating Perceived Travel Constraints: The Role of Destination Image. Journal of Travel and Tourism Marketing (SSCI journal), 30 (3), 201-221.
Chen, P., Singh, D., & Weinland, J. (2013). Exploring the Impact of Resort Quality, Unit Quality and Hospitality on Renter Satisfaction. Presented at the 2013 I-CHRIE Annual Conference & Exposition, St. Louis, MO.
Cobanoglu, C., Ayoun, B., Connolly, D., & Nusair, K. (2013). The effect of information technology steering committees on perceived IT management sophistication in hotels. International Journal of Hospitality & Tourism Administration, 14. In press.
Correia, A., Vaughan, R., Fyall, A. and Alford, P. (2013). The Influence of the Characteristics of (potential) partners on inter-business cooperation in the context of rural wine and tourism SMEs. Tourism & Management Studies International Conference, Olhão, Algarve, Portugal, 13-16 November, 2013.
Croes, R. (2013). Evaluation of tourism competitiveness and its effects on destination management: making a difference in Costa Rica? Dialogos, Octubre, 221-232.
Croes, R. (2013). Rekindling Poverty Reduction: The promise of Tourism. Conference on Tourism and Hospitality for Sustainable Regional Development, Yerevan, Armenia, June 28-30, 2013.
Croes, R. (2013). Tourism specialization and economic output in small island destinations. Tourism Review, 68(4), 34-48.
Croes, R. and Kubickova, M. (2013). From Potential to Ability to Compete: Towards a Performance-based Tourism Competitiveness Index. Journal of Destination Marketing & Management, 2(3), 145-154.
Croes, R. and Rivera, M. (2013). La Dicotomia de la Gestion Laboral en Empresas de QSR en Latino America. Coloquio Internacional- Turismo, medio ambiente y desarrollo. UCR, Sede del Pacifico, Noviembre 11.
Croes, R., Rivera, M., Lee, S. and Shapoval, V. (2013). Bok Tower Gardens: Maintaining relevance in a changing world. 2013 Euro ICHRIE, Freiburg, Germany, 16-19 October.
Croes, R. and Semrad, K. (2013). The relevance of cultural tourism as the next frontier for small island destinations. Journal of Hospitality and Tourism Research. In press.
Croes, R. and Vanegas, Sr., M. (2013). ‘Cointegration and Causality between Tourism and Poverty Reduction. In Dwyer, L. and Seetaram, N. (eds.). Recent development in the economics of Tourism. Edward Elgar Publishing, Cheltenham, UK.
Fjelstul, J. (2013). Exploring Pull Factor Influences at Campgrounds by RV Association Members. Journal of Tourism Insights, 4(1). In press.
Fjelstul, J. (2013). Resort and Commercial Recreation Association National Conference entitled Drive Tourism: Profiling the Solo Traveler. November, 2013, Fernandina Beach, Florida.
Fjelstul, J. & Severt, K. (2013). International Society of Travel and Tourism Educators 2013 Conference entitled Exploring Motivational Influences for RV Travel by Market Segmentation. Fall, 2013, Detroit.
Fletcher, J., Fyall, A., Gilbert, D. and Wanhill, S. (2013). Tourism Principles & Practice (Fifth Edition). Pearson Education: Harlow. ISBN 978-0-273-75827-3.
Fyall, A., Garrod, B., Jago, L. and North, S. (2013). Using Case Studies in International Event Education. Making Waves – Mega and Major Events, International Conference on Events, Bournemouth, UK, 3-5 July.
Fyall, A., Hartwell, H. and Hemingway, A. (2013). Nice Place to Live and Nice Place to Visit: Wellbeing Opportunities for Destination Development. 5th Advances in Tourism Marketing Conference, Faro, Portugal, 2-4 October, 2013.
Garrod, B. and Fyall, A. (eds) Contemporary Cases in Heritage – Volume 1. Goodfellow Publishers: Oxford, pp.1-8. ISBN 978-1-908999-54-2.
Garrod, B. and Fyall, A. (2013). Learning and Teaching with Case Studies. Garrod, B. and Fyall, A. (eds) Contemporary Cases in Heritage – Volume 1. Goodfellow Publishers: Oxford, pp.21-32. ISBN 978-1-908999-54-2.
Garrod, B. and Fyall, A. (2013). The Case Study Approach: Academic Pariah or Wrongly Maligned?
Gibson, J.W., Tesone, D.V. ,Greenwood, R., Mujtaba, B., Robbins, S., &Teahen, J. (2013). Meeting the challenge of assurance of learning: Perspectives from four business schools. American Journal of Management. 13(2). In press.
Gregory, A. (2013) Examining the impact of negative attributes on consumer preference and willingness to pay in the vacation ownership industry: A conjoint analysis, Journal of Tourism Research & Hospitality, 2(3), 8-13.
Gregory, A. (2013) Leveraging mobile devices to engage students and improve student outcomes: Evidence from hospitality education. 19th Annual Sloan Consortium, Orlando, Florida
Gregory, A. M. (2013) Revenue Management in the Timeshare Industry. In P. Legoherel, E. Poutier, & A. Fyall. Revenue Management for Hospitality & Tourism. Oxford: Goodfellow Publishers Limited.
Gregory, A. & Parsa, H.G. (2013) Kano’s model: An integrative review of theory and applications to the field of hospitality and tourism, Journal of Hospitality Marketing and Management, 22(1), 25-46.
Hartwell, H., Hemingway, A., Fyall, A., Filimonau, V., Wall, S. and Short, N. (2013). Building Tourism and Wellbeing Policy: Engaging with the Public Health Agenda in the UK. Smith, M. and Puczko, L. (eds) Health Tourism and Hospitality” Spa, Wellness and Medical Travel (2nd Edition). Routledge: Abingdon, pp.397-402. ISBN 978-0-415-638654.
Kang, J. The role of functional and hedonic benefits in the success of restaurant brands’ Facebook pages: Community promotion and behavioral changes. International CHRIE Conference, St. Louis, Missouri, July, 2013.
Karson, K. & Murphy, K. S. (2013). Attracting Local Guests to Resort Food and Beverage Operations: The Case of the Orlando Resort & Spa. Journal of Food Service Business Research, 16 (4). In press.
Kizildag, M., Madanoglu, M., Lee, K., & Karadag, E. (2013, November). Organizational slack and firm performance of U.S. restaurant firms. Paper presented at the 26th Annual Association of Hospitality Financial Management Educators (AHFME) Research Symposium. New York City, NY.
Knott, B., Fyall, A. and Jones, I. (2013). Sport Mega-Events as Nation Branding Catalysts: South Africa and the 2010 FIFA World Cup. Making Waves – Mega and Major Events, International Conference on Events, Bournemouth, UK, 3-5 July.
Knott, B., Fyall, A. and Jones, I. (2013). The Nation-Branding Legacy of the 2010 FIFA World Cup for South Africa. Journal of Hospitality Marketing & Management, 22 (6), 569-595.
Kwun, D. J., Ellen, E., & Choi, Y. (2013). Campus foodservice attributes and their effects on customer satisfaction, image and word-of-mouth. Journal of Foodservice Business Research, 16(3), 276-297.
Kwun, D. J., Hwang, J. H., & Kim, T. (2013). Eating-out motivations and variety-seeking behavior: An exploratory approach on customer loyalty. Journal of Hospitality Marketing & Management, 22(3), 289-312.
Leask, A., Fyall, A. and Garrod, B. (2013). Managing Revenue in Scottish Visitor Attractions. Current Issues in Tourism 16 (3), 240-265.
Lee, J. (2013). Challenges to promote critical thinking in Accounting/Finance classes, the 2013 Winter Faculty Development Conference, Orlando, Florida, December 11-13.
Lee, J., Almanza, B., Jang, S.C., Nelson, D., & Ghiselli, R. (2013) Does transformational leadership style influence employees’ attitudes toward food safety practices? International Journal of Hospitality Management (SSCI journal), 33, 282-293.
Lee, S. And Croes, R. (2013). : Impact of Tourism on Residents’ Happiness and Subjective Well-being: The Case of Aruba. ACHP 2013, Korea, August 22- 24, 2013
Lefrid, M., Chen, P., & Singh, D. (2013). Employee Turnover: Generation Y restaurant employees leaving jobs within probationary period. Presented at the 2013 I-CHRIE Annual Conference & Exposition, St. Louis, MO.
Legohérel, P., Poutier, E. and Fyall, A. (eds) (2013). Revenue Management for Hospitality & Tourism. Goodfellow Publishers: Oxford. ISBN 978-1-908999-481.
Legohérel, P., Poutier, E. and Fyall, A. (2013). Setting up a Revenue Management System. Legohérel, P., Poutier, E. and Fyall, A. (eds). Revenue Management for Hospitality & Tourism. Goodfellow Publishers: Oxford, pp.74-86. ISBN 978-1-908999-481.
Legohérel, P., Poutier, E. and Fyall, A. (2013). The Components of Revenue Management. Legohérel, P., Poutier, E. and Fyall, A. (eds). Revenue Management for Hospitality & Tourism. Goodfellow Publishers: Oxford, pp.20-36. ISBN 978-1-908999-481.
Legohérel, P., Poutier, E. and Fyall, A. (2013). The Emergence of Yield Management. Legohérel, P., Poutier, E. and Fyall, A. (eds). Revenue Management for Hospitality & Tourism. Goodfellow Publishers: Oxford, pp.2-19. ISBN 978-1-908999-481.
Legohérel, P., Poutier, E. and Fyall, A. (2013). The Revenue Manager’s Approach. Legohérel, P., Poutier, E. and Fyall, A. (eds). Revenue Management for Hospitality & Tourism. Goodfellow Publishers: Oxford, pp.53-73. ISBN 978-1-908999-481.
Legohérel, P., Poutier, E. and Fyall, A. (2013). The Role of the Revenue Manager. Legohérel, P., Poutier, E. and Fyall, A. (eds). Revenue Management for Hospitality & Tourism. Goodfellow Publishers: Oxford, pp.37-52. ISBN 978-1-908999-481.
Luo, Z.P., Wang, Y.C., and Marnburg, E. (2013). Testing the Structure and Effects of Full Range Leadership Theory in the Context of China’s Hotel Industry, 22(6), Journal of Hospitality Marketing and Management, 22, 656-677.
Markova, G., Dickson, D.R., & Ford, R. C. (2013) Professional associations and members’ benefits: What is in it for me? Nonprofit Management & Leadership, 23 (4), 491-510.
Mejia, C. & Phelan, K. V. (2013). Communication, documentation, & HRM: The case of the non-compliant kitchen employee. Journal of Hospitality & Tourism Cases, 2(1). [Online].
Mejia, C. & Phelan, K. V. (2013). Declining guanxi ties among young Chinese hotel workers and the effect on western expatriate managers. ICHRIE 2013 Annual Conference, St. Louis, MO, July 24—27, 2013.
Mejia, C. & Phelan, K. V. (2013). Expansion of online learning in hospitality management programs: Who influences students to enroll in an online course? ICHRIE 2013 Annual Conference, St. Louis, MO, July 24—27, 2013.
Mejia, C. & Phelan, K. V. (2013). Normative factors influencing hospitality instructors to teach online. Journal of Hospitality, Leisure, Sport & Tourism Education, 13, 168-179.
Michelle Holm and Deborah Breiter (2013). Applying SERVQUAL to Convention Services. Annual ICHRIE Summer Conference, St. Louis, MO.
Murphy, K., Barreda, A. & Gregory, A. (2013). Economic Analysis Of Developing A Vacation Ownership Resort In Florida. International Council on Hotel, Restaurant and Institutional Education Conference (CHRIE), St. Louis, Missouri, USA, July 24-27, 2013.
Murphy, K. S., Semrad, K. & Yost, E. (2013). The Impact of Discounting Room Rates on In-
house Restaurant Sales, International Journal of Hospitality and Tourism Administration. 14, 1-15.
Nusair, K., Bilgihan, A. & Okumus, F. (2013). The Role of Online Social Network Travel Websites in Creating Social Interaction for Gen Y Travellers. International Journal of Tourism Research (SSCI journal), 15(5), 458-472.
Nusair, K., Bilgihan, A. & Okumus, F., Cobanoglu, C. (2013). Generation Y Travelers’ commitment to online social network websites, Tourism Management (SSCI journal), 35 (2), 13-22.
Okumus, F. (2013). Knowledge Management through Information Technology in Hospitality Organizations. Journal of Hospitality and Tourism Technology, 4 (1) 64-80.
Okumus, F. Kock, G. Scantbury, M. and Okumus, B. (2013). Using Local Cuisines When Promoting Small Caribbean Island Destinations, Journal of Travel and Tourism Marketing (SSCI journal), 30 (4), 410-429.
Okumus, F., Liu, J. & Zhao, Z. (2013). Evolution of Research Journals in the Hospitality Field. China Management Studies. (Included in Chinese Social Science Citation Index).
Okumus, F, van Niekerk, M & Bilgihan, A. 2013. Multidisciplinary research in hospitality and tourism: Do we really know what it means? Celebrating and enhancing the tourism knowledge-based platform: A tribute to Jafar Jafari. Palma de Mallorca, Spain, 23-25 October 2013.
Orlowski, M. & Croes, R. (2013). Redefining the debate on destination personality. Proceedings from the 6th International Conference on Services Management (ICSM), Cyprus, June 23-25, 2013.
Ozturk, B. A., Hancer M, & Wang, C. Y (2013). Reducing turnover intention: A cross level perspective. International CHRIE Conference, July 24-27, 2013, St. Louis, Missouri, USA.
Phelan, K. V., Mejia, C., & Hertzman, J. (2013). The industry experience gap: Hospitality Faculty Perceptions of the Importance of Faculty Industry Experience. Journal of Hospitality and Tourism Education, 25(3), 123-130.
Pizam, A., Okumus, F. and Hutchinson, J. (2013). Forming a Long-Term Industry University Partnership: The Case of Rosen College of Hospitality Management, Worldwide Hospitality and Tourism Themes, 5 (3), 244-254.
Prentice, C., Chen, P., & King, B. (2013). Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts. International Journal of Hospitality Management (SSCI Journal), 35, 225-236.
Raab, C., Zemke, D., Hertzman, J., Singh, D. (2013). Restaurant.Customers’ Perceptions of Noise and Their Satisfaction and Loyalty Behaviors. International Journal of Hospitality & Tourism Administration, 14(4), 398-414.
Repetti, T., Roe, S., & Gregory, A. (2013) A conjoint analysis of consumer’s preference on hotel pricing and resort fees, ICHRIE Conference, St Louis, Missouri
Ridderstaat, J., Croes, R., and Nijkamp, P. (2013). The Force Filed of Tourism. Research Memorandum 2013-6, Faculty of Economics and Business Administration, Vrije Universiteit Amsterdam.
Ridderstaat, J., Croes, R. and Nijkamp, P. (2013). Tourism Development, Quality of Life and Exogenous Shocks. A Systematic Analysis Framework. International Journal of Society Systems Science 5(4), 321-336.
Rivera, M. and Croes, R. (2013). Branding y la Industria de Restaurantes: Perspectivas de Equidad de la Marca de QSR en Latino America. Coloquio Internacional- Turismo, medio ambiente y desarrollo. UCR, Sede del Pacifico, Noviembre 11.
Rivera, M., Semrad, K., and Lee, S. (2013). “The perceived value of a hospitality internship experience in relation to satisfaction with internship and loyalty to school”. Proceedings of the Conference of Tourism and Hospitality: The Highway to Sustainable Regional Development, Yerevan, Armenia, June 27-30.
Ro, Heejung & Kubickova, Marketa. (2013). The use of student subjects in hospitality research: Insights from subjective knowledge. Journal of Quality Assurance in Hospitality & Tourism, 14(4), 295-320.
Semrad, K. (2013). “Industry insights and educational outlooks for tourism and hospitality curricula design”. Proceedings of the Conference of Tourism and Hospitality: The Highway to Sustainable Regional Development, Yerevan, Armenia, June 27-30.
Semrad, K. and Berezina, K. (2013). “Hotel flash sales: A Caucus Region industry perspective”. Proceedings of the Conference of Tourism and Hospitality: The Highway to Sustainable Regional Development, Yerevan, Armenia, June 27-30.
Semrad, K. & Gregory, A. (2013) Determining resort villa rental rates in the vacation timeshare industry: Pricing implications, Conference of Tourism & Hospitality: The Highway to Sustainable Regional Development Conference, Yerevan, Armenia
Semrad, K. & Whitney, P. (2013). Industry insights for event management curricula design”. Proceedings of IMEX America, Las Vegas, NV, October 14-16, 2013.
Severt, D. (2013). Teaching, any time, place, space, and pace, First International Teaching and Learning Inaugural Conference, University of Central Florida, accepted.
Severt, D., Howlader, R. (2013). What the vacation rental industry has seen in its distribution channel changes? How can it please customers more? A netnographic approach, International Conference in Resort Ownership and Sales, Sarasota, Florida, presented November 2013.
Severt, K. & Fjelstul, J. (2013). IMEX America Conference entitled An Investigation of Event Specification Inefficiencies. Fall, 2013, Las Vegas.
Singh, D., & Ozturk, A. (2013). Perceived Authenticity of User Generated Reviews in Context of Restaurant Industry. Presented at the 2013 IHITA Annual Conference, Minneapolis, MN.
Sorokina, E. and Semrad, K. (2013). “Application of time series models as a competitive advantage in the lodging industry”. Proceedings of the University of Florida: Conference of the Social Sciences, “Envisioning Common Ground,” Gainesville, FL, March, 2013.
Sorokina, E., Semrad, K., and Mills, B. (2013). “The independent hotel sector: Practical time series models to replace airy-fairy forecasting methods commonly used”. Proceedings of the 2nd World Research Summit for Tourism and Hospitality: Crossing the Bridge, Orlando, FL, December 15-17, 2013
Spyriadis, T., Fletcher, J. and Fyall, A. (2013). Destination Management Organisation Structures. Costa, C., Panyik, E. and Buhalis, D. (eds) Trends in European Tourism Planning and Organisation. Channel View Publications: Bristol, pp. 77-91. ISBN 978-1-84541-410-8.
Tasci, A.D.A., Semrad, K., and Yilmaz, S. (2013). “Community Basted Tourism: Finding the equilibrium in the COMCEC context”
Tasci, A.D.A. & Stepchenkova, S. (2013). CROSS-CONTINENT TOURISM COLLABORATION AS A STRATEGIC TOOL FOR GLOBAL PEACE – A TALE OF TWO CASES, the Conference on Tourism and Hospitality: The Highway to Sustainable Regional Development, June 28 – 30, 2013, Yerevan, Armenia.
Tasci, A.D.A. & Yilmaz, S. S. (2013). CAUCASUS, ARMENIA AND TURKEY FROM AMERICANS’ PERSPECTIVE: A SLIPPERY SLOPE, the Conference on Tourism and Hospitality: The Highway to Sustainable Regional Development, June 28 – 30, 2013, Yerevan, Armenia.
Tesone, D.V. (Winter, 2013). Management training in hospitality schools: A comparative study of instructional methods. Journal of Tourism Research & Hospitality. 2(2).
Tesone, D.V. (Winter, 2013). Hospitality leadership college programs: Competency evolution or transitional terminology? Journal of Tourism Research & Hospitality. 2(1).
Torres, Adler, Behnke, Miao, and Lehto (2013). CHRIE 2013 – Consumer and expert reviews: Are they the same?
Torres, E. , Adlerh, H., Lehto, X., Behnke, C., Miao, L. (2013). One experience and multiple reviews: The case of upscale US Hotels. Tourism Review, 68 (3), 3-20.
Torres, E. & Kline, S. (2013). From customer satisfaction to customer delight: Creating a new standard of service for the hotel industry. International Journal of Contemporary Hospitality Management, 25 (5), 642-659.
Van Niekerk, M. 20 13. Knock Knock. Who’s there? Festival stakeholders. Conference of Tourism & Hospitality: The Highway to Sustainable Regional Development. Yerevan, Armenia, 28 – 30 June 2013.
Van Niekerk, M. 2013. Relevancy of community participation typologies in festival management. The 2013 Annual International CHRIE Summer Conference & Marketplace. St. Louis, Missouri, USA, 24-27 July 2013.
Van Niekerk, M. 2013. The applicability and usefulness of the stakeholder strategy matrix in festival management. Making Waves ICE 2013 and 1 Otl’ AEME Educators Forum, Bournemouth, UK, 3-5 July 2013.
Van Niekerk, M & Saayman, M. 2013. The influence oftourism awareness on the travel patterns and career choices of high school students in South Africa. Tourism Review, 68(4), 19-33.
Van Niekerk, M & Torres, E. 2013. Creating Tourism Awareness through introducing tourism as a high school subject. Empirical findings from South Africa. Celebrating and enhancing the tourism knowledge-based platform: A tribute to Jafar Jafari. Palma de Mallorca, Spain, 23-25 October 20 13.
Wang, Y. Hutchinson, J. Okumus, F. & Naipaul, S. (2013). Collaborative Marketing in a Regional Destination: Evidence from Central Florida. International Journal of Tourism Research (SSCI journal). 15 (3), 285-297.
Yilmaz, S., Berezina, K., Tasci, A., & Semrad, K. (2013). “Scale development: what does it mean to be hospitable?”. Proceedings of the 18th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Seattle, WA, January 3-5, 2013.
Yilmaz, S.S. & Tasci, A.D.A. (2013). COMMUNITY BASED TOURISM FOR WHO? PROFILING CONSUMERS, the Conference on Tourism and Hospitality: The Highway to Sustainable Regional Development, June 28 – 30, 2013, Yerevan, Armenia.
Yilmaz, S.S. & Tasci, A.D.A. (2013). EXPLORING THE IMPLICATIONS OF COUNTERFACTUAL THINKING IN SUSTAINABLE GUEST BEHAVIOR, the Conference on Tourism and Hospitality: The Highway to Sustainable Regional Development, June 28 – 30, 2013, Yerevan, Armenia.
Yilmaz, S.S. and Tasci A.D.A. (2013). Internet as an information source and social distance: any relationship? Journal of Hospitality and Tourism Technology, 4(2): 188 – 196.
Yilmaz, S.S. & Tasci, A.D.A. (2013). TOURISM CLOSES DISTANCES- PHYSICAL, MENTAL AND EMOTIONAL, the Conference on Tourism and Hospitality: The Highway to Sustainable Regional Development, June 28 – 30, 2013, Yerevan, Armenia
