- Just looking: Tourist gaze and the theme park experience
- Theme park visitors prefer human-like robots in customer service interactions
- Providing a clear foundation for smart destinations
- Theme park knowledge hub of the future
- Towards more authentic heritage destination experiences
- Influences on destination loyalty
- Saba: ‘The Unspoiled Queen’
- Beyond a ‘like’: Building parasocial relationships with baby boomers on Facebook
- Dick Pope Sr. Institute for Tourism Studies
- Unravelling the tourism–poverty nexus
- Off-course: Understanding the popularity of alternative golf experiences
- Mind the service gap: LGBT+ customers’ hospitality experience
- Concern or control?: Gender stereotyping and hospitality leaders