Rosen Research Review Summer 2021 – Individual Articles
- COVID-19: A Perfect Storm
- Rising from the ashes of COVID-19 will need a sharp focus on the numbers
- Assessing telemedicine outcomes with hospitality principles
- Going ‘above and beyond’ in stressful customer interactions
- Sustainability and Hospitality: People, planet and prosperity: An Interview with Jared Meyers, Legacy Vacation Resorts
- Tourism competitiveness and human development
- Valuing the negative impacts of harmful algae blooms
- From bloom to bust: Harmful algae blooms and their impact on the waterfront economy
- Rosen Library and STARS: Shining light on the past
- Dick Pope Sr. Institute for Tourism Studies
- Households’ net wealth as a determinant of tourism demand cycle
- The power of e-commerce in the hotel industry
- Managers from “Hell” in the hospitality industry
- How could robots improve the customer experience at a theme park
- Preparing the hospitality and tourism workforce for the future of work
